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Reviews of Casa Del Mar Beach Suites by AB Sea Resorts

3.5 out of 5
Casa Del Mar Beach Suites by AB Sea Resorts
8610 Seawall Blvd, Galveston, TX

Reviews

6.8
Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 14 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 9 out of 42 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Randy

Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
This property qas nice but small for a party of 6.
Stayed 4 nights in Apr 2021
Response from Kels on May 6, 2021
We very much appreciate your choosing AB Sea for your Galveston stay, thank you for your feedback. I know we do have places that are larger that feedback is very positive sleeping a party of 6 to 8, and would be very happy to assist you to make your next stay more comfortable and pleasant. Please let us help your with this on your next visit to Galveston. It is our pleasure to help you find a condo you will truly enjoy and come back to.

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, room comfort
Spring Break
Short spring break with kiddos and family. We had a good time and had beach front balcony at Condo. Great last minute trip that worked out thanks to staff working with us. Thanks!
Stayed 2 nights in Mar 2021
Response from Kels on May 6, 2021
HI Almanda, It was truly our pleasure to assist you and your family, and hope you allow us the pleasure to host you all, on your next trip to beautiful Galveston Island.

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from AB Sea Sales on Jul 10, 2019
Dear Guillermo, Thank you so much for staying with us!

2/10 Terrible

Verified traveler

Stayed 4 nights in Jun 2019
Response from ABSea Sales and Rentals on Jun 29, 2019
We are glad to see that you enjoyed your stay with us. Come back to see us again. Have a great day and we will see you next time.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for small couple or 1-2 kids
Had a great time on the island. Room was clean and everything we needed
Stayed 3 nights in May 2019
Response from AB Sea Sales on May 29, 2019
Thank you so much for staying with us!

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am still waiting to hear about my refund since I could never get in the room since they gave me the wrong codes for the room. I had to pay for another room on the spot that set me back 400 dollars while out there. There is no reason why I should have paid for two rooms when I used one and this was yalls mistake not mine
Stayed 2 nights in Apr 2019
Response from AB Sea Sales on May 31, 2019
Thank you for your feedback, we hope that you choose to stay with us for your next Galveston vacation.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The room was older and needs to be updated- for the price
Stayed 2 nights in Mar 2019
Response from AB Sea Sales on May 31, 2019
Thank you for your feedback, we hope that you choose to stay with us for your next Galveston vacation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entry to the rental was wonky. The door handle was broken and code would only work 5 out of 10 tries. AB Sea Resorts manager had to come down to the property to let us in and did offer to change to a unit over looking the road. (No thanks) The apartment / condo itself had an odor as well, like it needed to be cleaned throughout. (We bought some Fe-breeze.) The location was perfect, close to dining, and the water. The views right on! The property and pool and surrounding grounds were well maintained.
Stayed 3 nights in Feb 2019

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t depend on your prepaid vacation
Check in wad after 4pm so we arrived at 5pm. Even though we paid for our reservation in advance. They could not find our reservation. They told us we should call them directly and not use your service. They were very very rude. We had to find another place to stay. And cut our little get away short.
Stayed 3 nights in Aug 2018
Response from AB Sea Sales on Aug 24, 2018
Providing the highest level of service is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate team to ensure the necessary guidelines are in place to prevent this from occurring in the future.

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t get to stay since Hotels .com overbooked!! Wish we had since we have been so many times before and love that place!
Stayed 2 nights in Aug 2018
Response from Crystal on Aug 10, 2018
Providing the highest level of service is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate team to ensure the necessary guidelines are in place to prevent this from occurring in the future.

2/10 Terrible

Jay, DFW

Disliked: Cleanliness, staff & service, room comfort
Unfriend staff, no really clean, broken sofabed. Bottom line HORRIBLE. I returned back home!
Stayed 5 nights in Jul 2018
Response from Crystal on Aug 12, 2018
Maintaining a fresh, clean and comfortable atmosphere within our guest accommodations and common areas is always a key priority. On behalf of the entire team at ABSea Sales and Rentals, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback you provided will be shared with the appropriate team to ensure we consistently deliver upon guest expectations.

2/10 Terrible

bogard, colorado

Disliked: Cleanliness, property conditions & facilities, room comfort
Property is bad is not clean bed it’s really bad Bathroom it’s not okay balcony door it’s bad
Stayed 5 nights in Jun 2018
Response from Crystal on Aug 14, 2018
Maintaining a safe, clean and comfortable atmosphere within our guest accommodations and common areas is always a key priority. On behalf of the entire team at ABSea Sales and Rentals, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback you provided will be shared with the appropriate team to ensure we consistently deliver upon guest expectations.

2/10 Terrible

MATT

Disliked: Staff & service
Booked through Expedia. we were left instructions to go to another hotel to pick up keys if it was after hours. there was no keys. you cant get a live person on the phone, so we sat outside for 2 hours until midnight and someone had to give us a room elsewhere. please book with a place that has a 24/7 office hours!! worst experience ever
Stayed 2 nights in May 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute comfortable condo!
Weather turned out perfect and room was great! Getting room keys was not explained to us since this was booked thru AB Sea Resorts instead of Casa Del Mar but we figured it out

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not as pictured or as described
You have to drive 3 miles from the property to check in followed by another stop at the actual property’s lobby and then another 3 miles to check out. The room smelled like the windows hadn’t been opened since the 70’s. There were blood stains on the wall. The couch bed was hanging on by a thread and we were left with no sheets to fix the bed. The air conditioner needed repairs. There were approx 15 loud people in the pool until well after 11p. The shower was not designed for people taller than about 5’5. I was very disappointed.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach.
The hotel was in walking distance of several restaurants. Only down side no indoor pool. During our stay the temperature never got above the 70's. Overall good place. Loved the Gulf view and walking on the beach.

6/10 Okay

Beth, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very small suites
Property is right across the road from the beach and you can walk to restaurants. Although we could see the gulf we were on the road side of the property which had a lot of noise. The suites are very small, we had a one bedroom for two adults and two children. The children's bunk beds were very small and I would say only suitable for children under 10. There is also a sofa bed but it would very cramped with six, especially as there is one small bathroom. Also be careful of the extra charges when you check out, they should really include them in the nightly rate. If the room was larger and we had not had the road noise it would have been a lot more pleasurable. I doubt we would go back.

8/10 Good

kathy

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the family
Casa Del Mar was an awesome stay. From the two pools to the endless beach across the street. A short walk to awesome food and drinks. We will stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

brittaney, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Love the view

10/10 Excellent

cherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

J, Kilgore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here For A Galveston Wedding
We were very impressed with facility. The condo had plenty of extra bedding and was nicely kept. Even though we booked through a private booking agent the staff in the lobby were very helpful and pleasant. The area was accessible and quiet. Will definitely recommend to others.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suite. Across Seawall Blvd from the beach
Nice suite. Hardwood floors, has a fully stocked kitchen. The doorwall window shade chain didn't work but I just raised it by hand, no big deal. Suite was great. Only confusing part was checking in, I had to go through a travel agency, not Casa Del Mar. This wasn't included in the directions.

8/10 Good

mommy, Alexander ar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good stay
Across the street from the beach. Spacious rooms and bunk beds for kids. My room didn't have a dishwasher and the stove didn't work and the kitchen sink stopper used to wash dishes was broken. Tv remote didn't work even when I went to the office for a new remote and that one didn't work either. So I didn't like the fact I had to turn to what I wanted to watch by hand. Overall the resort was convenient to shopping areas.

6/10 Okay

Christine, Morenci, Arizona

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor customer service.
When we arrived the place to pick up our key was closed. Got to the room, the bathroom toilet was clogged, tried calling agency emergency # didn't get a call back till the next morning, had to go to a Walmart and purchase a plunger. Manager did nothing to compensate.

2/10 Terrible

Michael, Montgomery Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again, will not recomend
Absolutely horrible experience and the booking manager will not respond to calls. Room was filthy dirty. Door broken. bedding and carpet stained, only 4 towels for a 3 day stay TV didn't work Unit severely outdated VCR? Mold in the AC vent

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Debora

Disliked: Cleanliness, room comfort
ABC
We had a horrible stay due to mantinance issues with the room. The room smelled which was the worst part. But keep in mind I rented from ABC not the resort.

10/10 Excellent

Renata, St.Louis, MO

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to the beach
The suite was very clean and comfortable and kitchen facility was a great help. Restaurants and stores were close by, some next door.

2/10 Terrible

Linda, Round Rock, Tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AB Sea Resorts hidden fees
I strongly recommend you stay away from any property managed my AB Sea Resorts!!!! I prepaid for a room then was surprised to see another $100.50 charge. Tried to resolve with company and they pointed me to "small print" section on hotels.com that explains the fees.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

CHERYL, Houston, TX

Liked: Cleanliness, room comfort
Perfect for family
Great location for beach and restaurants. Kitchen was well-equipped and bed was comfortable. Two pools with one heated and free parking was nice.

8/10 Good

Rafael, Dallas, Texas.

Liked: Cleanliness, staff & service, property conditions & facilities
There's not remol control for TV on dining room.

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Kathy, Dallas

Disliked: Staff & service, property conditions & facilities, room comfort
Funny you ask bc the day before we departed for Galveston I received a call to inform me that the Casa Del Mar was over booked and we were bumped out and put in another condo. I was not happy with the switch and very disappointed with the condo.

8/10 Good

roberts2

Liked: Cleanliness, room comfort
fun for the entire family.
the condos was very well maintained and comfortable. quiet and clean. near every thing that we planned to see and do. checking in and out was easy. staff was pleasant and informative. wonderful stay. I would do it again.

10/10 Excellent

Lupita, Dallas tx

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar con varias camas,cocina y utencilios para cocina y lo mejor al mismo precio de hoteles de una sola cama
Stayed 2 nights in Sep 2019