Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A great place to stay prior to a cruise

Posted Dec 4, 2015
This has proven to be a great place to stay prior to a planned cruise
Comment from Hotel Management
Dec 16, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Everything was great!

Posted Nov 23, 2015
Extremely satisfied overall. We had booked a week prior to the date and they didnt have one of the rooms avsilable so they gave us the suite that was available at no extra charge.
Comment from Hotel Management
Dec 16, 2015 by gm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
3 out of 5
by A verified traveler from Tx

Posted Nov 13, 2015
The air conditioner did not work the whole stay , finally 1 hour before check out a maintenance man check and fixed it. Which was already too late. When asked to speak with the manager she would Never come to the phone. They did however give me a small discount but not even an apology for the inconvenience.
Comment from Hotel Management
Dec 16, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
3 out of 5
Recommended
for Personal Event
by Sean

great place

Posted Oct 30, 2015 on Hotels
Great little place, other then the near by construction.
Comment from Hotel Management
Dec 16, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
Comment from Hotel Management
Dec 16, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
3 out of 5
Recommended
for Couples
by Not Provided

Satisified

Posted Oct 23, 2015 on Hotels
Everything was good except for the smell of the hotel.
Comment from Hotel Management
Dec 16, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2015
Cons: beds are hard and every time another room closes their room door it is so loud
beds are hard and every time another room closes their room door it is so loud
Comment from Hotel Management
Dec 16, 2015 by gm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for overnight stay before next day crui

Posted Oct 19, 2015
Breakfast room is small. Notice should be posted to advise customers that this is not a coffee lounge and that they should move coffee conversations to lobby to allow others to sit and eat breakfast. We had to take food to room due to limited seating. Took a couple of trips back to dining room to get service items.
Comment from Hotel Management
Dec 17, 2015 by gm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice and clean, staff were very helpful

Posted Oct 16, 2015
Pros: clean and economical
Cons: the lady in the breakfast area was obviously not happy with her job, she wanted to play on her phone instead of keeping the breakfast bar stocked.
Location: it was convienent to stores and restaurants and the port, we spent one day at the Shrimp festival and then boarded our ship for a cruise.
Very enjoyable stay, we stayed 2 nights and it was clean, comfortable and breakfast was good
Comment from Hotel Management
Jan 26, 2016 by gm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 13, 2015 on Hotels
We've stayed at hotels alot more expensive which were very noisy. We were anle to relax and enjoy our quiet yime here.
Comment from Hotel Management
Dec 16, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin TX

Quiet Setting but Close to Activities

Posted Oct 13, 2015
Pros: Clean and quiet!
Cons: One morning the coffee ran out during breakfast hours, (not a huge deal) so breakfast attendant being a bit more attentive to coffee levels.
Location: Seawolf Park is SUPER & very affordable: able to walk through a WWII era submarine & destroyer escort. The Strand: neat stores & numerous restaurants
Stayed here while visiting our student at TAMUG. It's a nice quiet setting away from all the action, but close enough to be convenient to all the attractions of Galveston. Extremely comfortable beds, exceptionally clean room and bathroom, great variety of foods at breakfast.
Comment from Hotel Management
Dec 17, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM Comfort Inn and Suites 409-945-5300