This was a last minute booking and was done by the reviews that were previously left. What a disappointment!! When we got to our room it smelled exactly like mold and mildew. when calling the front desk they were so nice and tried to be accommodating agreeing to the terrible odor however after going to 4 different rooms we had to pick the one that smelled the least, forgot to mention that while looking for a different room the hallways wreaked of marijuana. There were obviously issues with the A/C's not being cleaned leaving the rooms smelling musty and of mildew, the bathtubs were in need of a scrubbing as they had rust around the drain. Had it not been so late we would have left not caring about the non-refundable room.
Comment from Hotel Management
Mar 16, 2017 by General Manager , Hotel Management
Thank you for taking the time to review our hotel. I apologize that we failed to meet and exceed your expectations. Thank you for letting us know about the A/C units as we are undergoing many changes here. We also greatly apologize for the smell of marijuana in the hotel as we were trying to locate the culprit of that smell. As we make many changes, we hope that you will allow us the opportunity to show you what team Comfort is truly about.