Ratings based on 1,314 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from San Antonio

Nice hotel close to the beach

Posted Oct 21, 2016
Pros: See above.
Cons: See above.
Location: See above.
A very nice hotel with a great breakfast. The room was big and comfortable. The hotel is only a block from the beach and a couple of blocks from the pier. The only two negatives were the condition of the hall carpets (worn and a bit smelly) and no jets in the Jacuzzi.
1 out of 5
by A verified traveler from Tulsa, OK


Posted Oct 11, 2016
Room was so bad I did not sleep with the top blank on, it look like it had not been clean in years, if ever. Room stunk, had stains on the carpet & walls, holes in bath room door & a door off of cabinet. This hotel looks great from the pictures but that was a lie. would not have stayed the night if the room was not already paid for. will never go back here.
Comment from Hotel Management
Oct 14, 2016 by Deana, Hotel Management
Thank you for taking the time to post the response. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely
5 out of 5
by A verified traveler from Texas

Short walk to the beach

Posted Oct 8, 2016
Pros: Location. Room clean, bed comfortable, Hot breakfast each morning. Fresh fruits, hot & cold cereal, waffles, eggs, sausage.
Cons: Staff clean tables in dining room more frequently during breakfast.
Location: There's lots to do in Galveston. Besides the beach there is shopping, Lone Star Museum, lots of different seafood restaurants, Moody Gardens, etc....
Walk out the door & across the street to the beach. Decent view from balcony. The price was very good.
3 out of 5
by A verified traveler

Close to beach

Posted Oct 4, 2016
All other reviews are spot on... Mold in bathroom and stained carpet. Other than that, it was decent.
4 out of 5
by A verified traveler from Dallas. Tx

Ok hotel on beach front

Posted Oct 1, 2016
Beach front was right across the Seawall BLVD from the hotel. Staff was friendly. Check in was very quick. Plenty parking spaces, may be less so on weekend. Room was ok and clean. Breakfast was average. There are many good restaurants closed by. We did not go into water since it was not very clean. If you are into swimming, go to Corpus Christi or Mustang Island. Jet boat drive ( 25mins , $30/ person), sunset cruise ( 2 hrs, $25) were awesome .So call Famous duck tour was a waste of time and money. All in all, even though it could be better, we did enjoyed the 2 days here
1 out of 5
by A verified traveler

Black mould on the bathroom wall and tub

Posted Sep 25, 2016
Pros: nothing
Cons: clean and fumigate
Location: location was good because there were attractions nearby and places to eat
Black mould found on the outside of bathroom tub enclosure and inside the tub around the shower stall wall. Hotel staff would not discount rate even though pictures were shown to them of the mould. Hotel staff member tok my name and number down and stated the manager would call me to discuss this further, the manager never contacted me. The carpets were heavily stained as well
Comment from Hotel Management
Sep 26, 2016 by Dee , Hotel Management
Thank you for your feedback regarding your recent stay with us. We like to utilize opportunities like this to improve upon. I have passed your comments onto the Management team and we are working to ensure our guests have a better experience. I do apologize for your inconvenience that you experienced. We hope you will come back to see the difference in the future. Sincerely
3 out of 5
by A verified traveler from Texas

Close to beach.

Posted Sep 24, 2016
Pros: Location.
Very good location but check in was not good. We arrived at 2:45 and there were no rooms ready. We were given a handicap room. There were 3 couples waiting to check in after us. The desk clerk took my drivers license and credit card and ran around the hotel with them in her hand looking for the housekeeper. When we checked out she said my receipt would come by email. I still don't have a receipt and that worries me.
3 out of 5
by A verified traveler

Posted Sep 11, 2016
2 out of 5
by A verified traveler from r

Priced to high, dirty

Posted Sep 11, 2016
Pool not useable because it was to cold to use. Ice machine not working on 5th floor. Carpets throughout dirty. The view and location are great
Comment from Hotel Management
Sep 16, 2016 by Customer Care, Hotel Management
We are glad you enjoyed our views and location. We apologize you were not satisfied with the condition of the hotel pool, ice machines, and carpets during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
4 out of 5
by A verified traveler from G

Just a walk away from the beach

Posted Sep 8, 2016
The hotel offers a great breakfast, plus it's only a 2 minute walk away from the beach. It's really close to Fish Tales and the Pleasure Pier. Most of the rooms have a great view of the beach, except those on the second floor and all rooms have a cute little balcony. If you're a Pokemon trainer, there's like 5 stops near by and some even pop up in the rooms.