Bed was hard, sofa was worn and uncomfortable,tv intermittent, no microwave.
Comment from Hotel Management
Sep 17, 2016 by Lia A., Hotel Management
I would first like to thank you for taking the time out to review your recent stay with us. We appreciate feedback as it is an opportunity to bring our team up to the Marriott standards you have become accustomed to. Please accept our sincere apology that we were not able to uphold these standards during your stay. Please also know that we are using your comments as an opportunity to train our team. We would love to be able to host you again should your travels ever bring you back to the Galveston area.