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Reviews of Harbor House at Pier 21

3 out of 5
Harbor House at Pier 21
At Pier 21 # 28, Galveston, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 832 out of 1065 reviews" "
Rating 8 - Good. 160 out of 1065 reviews" "
Rating 6 - Okay. 48 out of 1065 reviews" "
Rating 4 - Poor. 15 out of 1065 reviews" "
Rating 2 - Terrible. 10 out of 1065 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DAWN, Willis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel anytime we cruise. Dee at the front desk is one of the reasons why. She is so friendly and knows the area well and can give good advice on where to eat, shop etc. we will definitely be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Would highly recommend!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Christi C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Pier location - lots of shops, restaurants, and bars in easy walking distance
Stayed 1 night in Apr 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
All wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

KEVIN, Thornton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dee was very nice and down to earth. Room was big and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place for night before cruise or just a couple of days to chill in Galveston!
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Close to Stand.
Stayed 1 night in Apr 2024

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when cruising…comfortable amenities friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

ronald

Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent! little pricey but what isn’t when yr on vacation
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dee did an excellent job with checking us in and getting us our vouchers for local restaurants. The rooms were clean and convenient to our cruise port. We will choose this hotel location in the future. Thank you for a wonderful stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the old district and close to the ports
Stayed 1 night in Apr 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property wasn’t too large. Rooms were very large.
Stayed 1 night in Mar 2024

10/10 Excellent

phil

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location before our cruise, close to great restaurants and some unique shops and Dee was helpful guiding us.
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellant. The staff knowledgeable and friendly. Highly recommend this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Dee was fantastic checking us in. She was very pleasant and very knowledgeable of the surrounding area. There is lots of restaurants around or near the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Amenities, property conditions & facilities
The Harbor House at Pier 21 is a great hotel. The rooms are clean and newly renovated. We are very pleased with the property.
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

theodoros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag was nice and very helpful. Beatrice really stood out as a member that helped us.
Stayed 1 night in Mar 2024

10/10 Excellent

Joy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a nice area that had nice places to explore/dinning and the ability to just watch the water and boats from the area. Rooms were very large and nice bathrooms! The breakfast served each morning was a nice surprise with nice options(my youngest loved the pancake machine that you wave your hand in front of for it to make 2 pancakes at a time) - would stay here again if cruising out of Galveston!
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right on the water and close to the cruise terminals.
Stayed 1 night in Mar 2024

10/10 Excellent

larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ( but expensive) hotel right at the cruise port. Comfortable bed and very nice room. Great shower too. Love the hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Eugene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Mar 2024

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms with lots of space. Very over priced the night before a cruise. Prices were much more reasonable after the cruise. No safety deposit box in the room for locking up passports, etc.
Stayed 3 nights in Mar 2024

10/10 Excellent

KENNEDY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very close to everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

chip

Stayed 1 night in Mar 2024

10/10 Excellent

Oleksandr, Toronto

Stayed 1 night in Mar 2024

10/10 Excellent

Christopher, NEWPORT NEWS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the proximity to the cruise terminal. Big rooms with views of the harbor. Plenty of dining options within walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Amenities
This was a great place to stay before boarding our cruise. Short walk down to the Prima.
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants around the area. Conveniently located to points of interest
Stayed 2 nights in Mar 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Nida

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything including cruise terminals. The strand is close by for evening walks.
Stayed 1 night in Mar 2024

8/10 Good

Johnny

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Carnival terminal.
Stayed 1 night in Mar 2024

8/10 Good

Jodi, Longmont

Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2024

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good sea food restaurant
Stayed 3 nights in Feb 2024

10/10 Excellent

Hongxia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for staying! I looked out of my window and saw dolphins having fun in the sea😀
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael, Sandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

mark

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Matt, Lake Jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and within walking distance of everything on the Strand
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay if you leaving in a cruise. You could walk to the terminal although we took the beautiful big bus they offered. It is the perfect place to stay! Will definitely stay their again!
Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff and great view!
Stayed 1 night in Mar 2024