Ratings based on 1,011 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Abilene, Texas

Very nice hotel. Great people working there.

Posted Feb 18, 2018
Every on was very nice and hotel looked great and was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Great seawall Blvd option

Posted Feb 14, 2018
Great hotel stay for overnight before cruise the next day. Some carpet stains and air conditioner was unplugged, but otherwise a great stay!
1 out of 5
by A verified traveler

No go

Posted Feb 5, 2018
First room had a musty smell,we were going to try and overlook until the TV wouldn’t work. Front desk was very helpful in gettting is a different room. This room the toilet was continuously running and the plug ins on the lamps didn’t work but the TV did. Glad it was just for one night. The second room also musty smell. Rooms smell like they have been very wet and not cleaned well.
Comment from Hotel Management
Feb 7, 2018 by Edward, Hotel Management
Sorry, that we did not exceed your expectations. We do work very hard to ensure all our guest enjoy their stay. We hope you may give us another chance to wow you. As we take all feedback and work to improve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2018
Pleasant stay with nice continental breakfast with a view of gulf.
Comment from Hotel Management
Feb 7, 2018 by Edward, Hotel Management
Thank you glad you enjoyed your stay and hope next time we earn that 5.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right across road from beach

Posted Jan 23, 2018
Pros: large clean
Very clean and modern but a little far down the "strip" from pleasure pier, but an uber fixed that problem. We didn't go walking around because during our stay the weather wasn't the best so there maybe lots to do nearby, unsure. the hotel is very nice and very good continental breakfast
Comment from Hotel Management
Feb 7, 2018 by Edward, Hotel Management
Thank you so much for your feedback. We are happy you enjoyed your stay as much as you could with the weather. We hope next time there are better conditions and we can earn that 5.
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on beach!! Great location

Posted Jan 13, 2018
Great hotel love the view, rooms were very comfy!! Would stay agin
Comment from Hotel Management
Feb 7, 2018 by Edward, Hotel Management
Thank you so much for the great comments. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Rest for a day

Posted Dec 30, 2017
Just passing by. Planned to rest for a day but the weather is just too cold. But if sunny and hot, good place to be
Comment from Hotel Management
Jan 2, 2018 by Edward, Hotel Management
Thank you for your feedback. We appreciate it and look forward to your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
Great location. Ocean view. Kids loved the balcony.
Comment from Hotel Management
Jan 2, 2018 by Edward, Hotel Management
We do love the view from our Suites... Thanks for the feedback hope you come back and visit us again soon...
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Nice location in front of the beach

Posted Dec 2, 2017
We came back from a Disney cruise and decided to stay in Galveston for a night. Overall good decision, visited NASA and a good restaurant in Galveston.
Comment from Hotel Management
Jan 2, 2018 by Edward, Hotel Management
We sorry we could not get a 5 rating from your stay with us. We hope you visit again and give us a chance to earn that 5. Thanks for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Very nice hotel. Great area. We had a blast.

Posted Nov 30, 2017
Pros: The room was great. Service was excellent.
Cons: Nothing
Location: Went to several nearby restraunts.
Kids went to t he beach the first time. We loved the hotel and the city
Comment from Hotel Management
Jan 2, 2018 by Edward, Hotel Management
Thanks so much for your feedback and we look forward to you visiting again. We are so happy to hear that your family enjoyed our hotel.