Free daily on-the-go breakfast

Reviews of Howard Johnson by Wyndham Galveston

2 out of 5
Howard Johnson by Wyndham Galveston
8216 Harborside Dr, Galveston, TX

Reviews

6.4
Rating 10 - Excellent. 182 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 237 out of 1002 reviews" "
Rating 4 - Poor. 163 out of 1002 reviews" "
Rating 2 - Terrible. 170 out of 1002 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jason, Carrollton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay at this hotel the night before embarkation for a cruise. It is very well located close to the cruise terminal and the staff is always kind and courteous and the property is well priced for a nice room to stay in the night before a cruise.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Jason,We appreciate your positive feedback regarding our convenient location near the cruise terminal, friendly staff, and affordable room rates. It's wonderful to hear that your pre-cruise stay with us met your expectations. Thank you for choosing our hotel for your accommodation needs before embarking on your cruise adventure!

10/10 Excellent

Patricia, Abilene Texas

Liked: Property conditions & facilities
Great. Customer aees62
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Patricia,We appreciate you taking the time to share your experience with us. If you have any further feedback or concerns, please feel free to contact our management team directly. Thank you for choosing our hotel for your stay.

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Price was very reasonable. Going on a cruise and I picked this place base on distant to ship. The room was very clean, appears to be freshly painted. The breakfast leaves a lot to be desired. Coffee pastries, and apples.
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Edward,Thank you for choosing our hotel for your pre-cruise stay! We are glad you found the room clean and well-maintained. We appreciate your feedback on the breakfast offerings and will certainly take it into consideration for future improvements. If you have any further comments or concerns, please feel free to reach out to our management team.

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Robert,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future.

4/10 Poor

Mandy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Mandy, We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to provide more details about your stay so we can address any concerns.

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just to sleep for one night was alright. Offered parking for the 8 days we out at sea.
Stayed 1 night in Feb 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient, safe & convenient location for the cruise ships. Will stay again. Only negative was the breakfast, a few small pastries & cereal.
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Camille,Thank you for choosing our hotel for your recent stay and for the positive feedback on our cleanliness, efficiency, safety, and convenient location. We appreciate your review and understand your feedback regarding the breakfast options. We value your input and will consider it for future improvements. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Tammy

Liked: Staff & service, property conditions & facilities
I didnt like the stains on the bathroom walls
Stayed 3 nights in Jan 2024
Response from Manager on Jan 12, 2024
Hello Tammy, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address this matter with our housekeeping team to ensure a higher standard of cleanliness in our bathrooms. We value your opinion as it helps us improve our services for future guests.

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd stay in 6 weeks, each time leaving our vehicle for the week to cruise. Staff is always pleasant, rooms clean and comfy. There's a train track that has action, hence 4 stars.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Kelli,Thank you for choosing our hotel for your recent stay. We sincerely appreciate your loyalty and positive feedback regarding our pleasant staff, clean rooms, and comfortable amenities. We apologize for any inconvenience caused by the nearby train track. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great shower! Quiet! Breakfast could be a bit better! But overall would definitely recommend and stay again! Desk clerks were also very nice as well!
Response from Manager on Jan 10, 2024
Hello Marilyn,Thank you for choosing to stay with us! We're glad to hear that you found our hotel to be clean and enjoyed our great showers. It's also wonderful to know that you found our location quiet and our desk clerks friendly. We appreciate your feedback regarding breakfast and will take it into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

David, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello David,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and create memorable stays for our guests. We hope to have the opportunity to welcome you back in the near future for another outstanding stay.

10/10 Excellent

Charlie

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello Charlie,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience during your time with us. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad especially for the price
Stayed 1 night in Dec 2023
Response from Manager on Dec 5, 2023
Hello Nora,We appreciate your feedback regarding the value you received during your stay. We strive to provide affordable accommodations without compromising on quality. If there is anything specific you would like to share with us about your experience, please don't hesitate to reach out.

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Max , the desk clerk, very friendly and helpful! Love the cruise parking options! Comfy bed, good TV, microwave, and fridge.
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Kelli,Thank you for your review! We're delighted to hear that Max provided friendly and helpful service during your stay. It's also great to know that you appreciated our cruise parking options and found the amenities in your room to be comfortable and convenient. We hope you had a pleasant stay overall and would love to welcome you back in the future.

10/10 Excellent

Claudia Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is ok, the staff is very friendly. The room is clean, the mattress are hard for me but my husband likes it. The train passes behind the hotel I hope I don’t have to hear it after midnight, but my husband doesn’t care he will not hear it anyway. What I love about this hotel is that we can leave the vehicle while we are in the cruise. I will stay again and yes, I recommend this hotel.
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Claudia Veronica,We appreciate your positive feedback on our friendly staff and clean rooms. While we understand that mattress preferences can vary, we're glad that it was suitable for your husband. Regarding the train noise, we apologize for any inconvenience caused. We recommend requesting a room further away from the tracks for future stays. We're delighted to hear that our long-term parking option for cruise guests was convenient for you. Thank you for choosing our hotel and we look forward to welcoming you back in the future.

10/10 Excellent

Freddy

Stayed 2 nights in Aug 2023
Response from Manager on Sep 20, 2023
Hello Freddy,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Denis

Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Denis,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 Excellent

Biolife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
The bathroom had a cracked toilet, but didn’t leak. There was a small bit of “toddler art” on the wall that made me miss my small children. The beds were comfy with clean crips sheets, The room was nice and cool when we arrived (8:00 p.m. mid September). The room was bigger than I anticipated and smelled wonderful.
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello Biolife,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room and your insights regarding our toilet. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello Carol,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, room comfort
Howard Johnson Galveston,Texas
Room was comfortable, in relatively good repair. A/C kept the room good and frosty. As it was kinda close to the beach, it had a a sprinkle of sand which we may have contributed to (beach day/fun in the sun time) Nike hot shower, sub-par personal care products but had my own. All in All was great accommodations at a very reasonable price.
Stayed 1 night in Aug 2023
Response from Manager on Sep 17, 2023
Hello Kelly,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our price and your comments about our shower. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 Terrible

Alfredo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Please save your money and don’t stay here!
This motel is next to a convenient store that lets 18 wheelers park at night; they leave the vehicles on all night and are so freaking loud. Our vehicle broke down and I asked the receptionist if we could extend one hour and she said only half an hour, and after that, I will charge you extra.
Stayed 1 night in Aug 2023
Response from Manager on Sep 17, 2023
Hello Alfredo,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Not pleased
Old and run down, it was close to the port, but the motel is in sad shape, it was fairly clean, and the bed was OK but that’s about it. We will not stay here again.
Stayed 1 night in Aug 2023
Response from Manager on Sep 17, 2023
Hello Mark,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed. Please do come see us again.

10/10 Excellent

Ava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Sep 17, 2023
Hello Ava,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There was no options for breakfast cereal or cold muffins was the choice coffee run out did not refill i think that this could have been better.
Stayed 2 nights in Aug 2023
Response from Manager on Sep 17, 2023
Hello Cynthia,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Manager on Sep 17, 2023
Hello Melinda,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Iraira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Sep 17, 2023
Hello Iraira,Thank you so much for the incredible rating. We look forward to your next visit.

2/10 Terrible

MARANDA

Stayed 1 night in Jul 2023
Response from Manager on Sep 17, 2023
Hello MARANDA,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 Poor

Blanca

Stayed 1 night in Jul 2023
Response from Manager on Sep 17, 2023
Hello Blanca,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Pamela K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Sep 17, 2023
Hello Pamela K,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Poor

Marvin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was dirty. Everything in the restroom was rusty. The room felt musty and sheets had hair all over on one bed. Seriously not worth the price I paid for.
Stayed 1 night in Jul 2023
Response from Manager on Sep 17, 2023
Hello Marvin,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and room was nice and clean. Good area.
Stayed 1 night in Jul 2023
Response from Manager on Sep 17, 2023
Hello Dennis,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and area. We hope to see you again in the future. Thank you for your valuable business.

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Everything was fine. It is justcan old building and you can tell.
Stayed 1 night in Jun 2023
Response from Manager on Sep 17, 2023
Hello Kevin,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 Terrible

Brock

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
First of all when I went to check in I was greeted with a very rude manager who immediately started asking for my ID and debit card. When I explained I didn’t have a debit card for deposit as the room was already paid for. The manger then informed me he was going to refuse me access to my room unless I paid him $50 cash or by debit card. My son ended up paypaling me the money. When I asked when it would be refunded back I was told 3-9 business days! I asked about breakfast and was told it would consist of muffin, oat mill and coffee. I asked if they offered juice and was told no. When I got to the room I was met with an overwhelming smell of laundry soap or bleach! The bathroom had absolutely no tub as you can see in the pics. The room was nowhere close to what was represented on hotels.com! It was awful! You look out the window and you see train tracks and a utility tower. 2am comes around and I am woke up by a car alarm! My son had booked this hotel for me so I could get away which I never do and was charged almost $100 for this piece of crap!! This was by far a horrible experience! Do not stay here!
Stayed 1 night in Jun 2023
Response from Manny on Jun 29, 2023
Looks like an ADA accessible room was booked, and we would have switched to a room with a tub instead if asked and if available. Our job requires ID and to collect a 50.00 deposit, no exceptions. Sorry if you felt THAT in and of itself was rude. We can't do anything about our location. Next time do your research. Thanks!

4/10 Poor

Rasheedah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
Check in was horrible, staff said are room was canceled, but it really wasn't. They ended up finding us a room but we had to pay more money.
Stayed 2 nights in Jun 2023
Response from Manny on Jun 29, 2023
Sorry, but we do not lie about things like cancelled rooms, and certainly not while helping you find another. Please be honest and accurate in these reviews. Thank you...

8/10 Good

Billy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Ok overnight hotel
Great service Hotel is older but well maintained. Very limited breakfast. No meat or eggs.
Stayed 1 night in Jun 2023
Response from . on Jun 26, 2023
thank you for your stay

10/10 Excellent

Kenneth, Fort Wayne

Traveled with family
Liked: Cleanliness
Good place for a quick night rest
Stayed 1 night in Jun 2023
Response from . on Jun 26, 2023
thank you for your stay

8/10 Good

Ronnie

Stayed 2 nights in Jun 2023
Response from Manager on Sep 17, 2023
Hello Ronnie,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Paul

Cheap and clean and safe...just keep your rubber flipflops on at all times...just like camping...dirty floors...
Stayed 1 night in Jun 2023
Response from . on Jun 24, 2023
thank you for your stay

10/10 Excellent

Tomomi

Stayed 1 night in Jun 2023
Response from Manager on Sep 17, 2023
Hello Tomomi,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 Good

Curt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Rooms were very clean. Very hot Ac works very well. Staff very friendly. Family enjoyed the wifi.
Stayed 3 nights in Jun 2023
Response from . on Jun 17, 2023
thank you for your stay

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room were clean and comfortable. There’s a hose outside to rinse your feet from sand and vending/ice machines are there for use as well. There’s a 18 wheeler stop right next door so the area always has people. I would recommend going to the gas station across the street as it was not overly priced.
Stayed 2 nights in Jun 2023
Response from . on Jun 18, 2023
thank you for your stay

2/10 Terrible

Francisco

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room has a very bad smell - asked property manager to change room and he told me that I had to cancel the reservation.
Stayed 1 night in Jun 2023
Response from Manny on Jun 29, 2023
If this were the case, it was because no other rooms were available at that time due to being booked up. We do apologize for the odor and would have corrected this if you opted to stay in that room. Instead, it was corrected after departure. Thanks for this valuable feedback..

6/10 Okay

jerry

Liked: Cleanliness
no place to eat .
Stayed 8 nights in May 2023
Response from . on Jun 3, 2023
thank you for your stay

10/10 Excellent

claudio, valparaiso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a pretty good hotel! Only complaint is it’s a little dirty on the outside.
Stayed 1 night in May 2023
Response from . on Jun 3, 2023
Thank you for your stay

8/10 Good

Kristina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay.
Stayed 1 night in May 2023
Response from . on May 30, 2023
thank you for your stay

6/10 Okay

Leonardo

Traveled with partner
Disliked: Property conditions & facilities
Unfortunately, nothing to like and nothing to praise. The lady at the front desk was okay, nothing special but still nice. They were asking 200 bucks per night over the weekend, far too much for the quality and service offered.
Stayed 2 nights in May 2023
Response from Many on Jun 29, 2023
Although we understand this price was a bit high for the quality of said property, but so were all of the other properties in Galveston, TX at that time. We offer among the best possible prices on the island, especially during peak season weekends. If you want higher quality, PAY for it. Insteasd of booking a budget motel, Thanks!

6/10 Okay

Gina

Stayed 1 night in May 2023
Response from . on May 28, 2023
thank you for your stay

10/10 Excellent

MICHAEL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently placed for our needs, priced very well for what you get.
Stayed 3 nights in May 2023
Response from . on May 28, 2023
thank you for your stay

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and easy!
Cheap and courteous! Next to train track but it’s not that loud when the train goes by. $10/day parking to leave vehicle while cruising and Uber to port! Worth the money and peace of mind to arrive to port a day early. They also have access to print my boarding pass I left at home.
Stayed 1 night in May 2023
Response from . on May 20, 2023
thank you for your stay

2/10 Terrible

robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was in very bad shape nothing like the picture very disapointed in howard johnson cant belive they would have this on hotel .com
Stayed 1 night in May 2023
Response from Manny on Jun 29, 2023
This property has been and still is being updated, with new furniture, new door locks, new beds, etc. Feel free to ask the front desk at check-in to see our rooms prior to paying for them, we'd love to show them off. Thanks.