Ratings based on 1,039 Verified Reviews

3.5 out of 5
73% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly as can be. Nice room for an older hotel.

Posted Mar 18, 2017
A plus room for an old beach front hotel. Nice staff. Comfortable place to stay at a reasonable price.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio TX

Location faces beach at great value !

Posted Feb 20, 2017
Needs larger and cleaner windows. Weather facing beach hard on the facility. Staff/Mgr aware needs updating & new beds. La Quinta should invest in this property. Great value for the rates. Nice pool. Needs queen beds, earlier check in, and later breakfast as beach stay. Can't be beat for the price.
3 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Basic LaQuinta

Posted Feb 10, 2017
Acceptable for the price ($69). Clean hotel and very nice, accomodating staff. No exercise room.
2 out of 5
by A verified traveler from Oklahoma

Not good

Posted Dec 28, 2016
Pros: very close to the beach
Cons: Clean carpet, Tub that drains, updated rooms, exterior up dated.
Location: lot to do and see
Paid extra for a room with a view, wasted the money. Carpets are very dirty, tub didn't drain properly, room old and out dated. Staff was very friendly. Not much of a breakfast. Will not use this hotel again,
Comment from Hotel Management
Dec 31, 2016 by Kathy, Hotel Management
Thank you for taking the time to complete our survey and provide us with your comments. While it is disappointing to hear that your experience was less than satisfactory, it is only through your feedback that we can improve what we do every time you stay with La Quinta. Exceeding your expectations is our main goal with each of your visits to our hotels. Please accept my apology, and that of my team for the issues you encountered during your stay. The items you reported have been brought to the attention of our staff. Sincerely, Kathy C. General Manager
3 out of 5
by A verified traveler

50 paces to the coast

Posted Dec 9, 2016 on Hotels
Great for the rate. That said, exterior condition made me wonder if I'd chosen too hastily. Keep in mind, the property is on the coastline. Anything will have a weathered appearance in a short time. Clean room, comfortable bed and restroom. Once the a/c turned on and got up to speed, it woke me up with a really annoying whining, so not a restful sleep. Easy check, good & plentiful continental breakfast. Very pleasant staff.
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Thank you so very much for your feedback! My team and I are pleased to hear that you enjoyed your stay overall, however, please accept my apology regarding the issues with the AC in your room. We look forward to providing you with exceptional service in the future. Sincerely, Kathy C. General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2016 on Hotels
3 out of 5
by A verified traveler from US

Just For Sleep is ok

Posted Nov 28, 2016
Pros: Close to the beach
Location: The Museums, Muddy Gardens, the beach
We came to Galveston for a long Thanksgiving weekend, we choose la Quinta because we have a good experience in Corpus Christi. We are very disappointed, When I got to the room I have the feeling they did not change the bed, so the next day I took everything out the bed hoping they will get the message, When we return to the room after a long day of activities we found the room the same as we left in the morning, they did no make the bed, not change towels or clean the room. My husband went to the front desk and complained, they sent a housekeeper she change the bed and told us that she has to leave soon, not apology. The food also is not the best,we went somewhere else for breakfast. The toiletries very cheap.
Comment from Hotel Management
Feb 27, 2017 by Kathy, Hotel Management
Thank you for taking the time to offer feedback on your recent stay. I regret to hear that we did meet your expectations. I would like to apologize for the inconveniences that you experienced during your stay. I have spoken to the housekeeping staff regarding the issues with your room. Your concerns will be addressed. Sincerely, Kathy C. General Manager
3 out of 5
by A verified traveler

economical clean and quiet

Posted Nov 25, 2016 on Hotels
We were just there one day before a cruise but we rented a couple of cruisers and rode the sea wall then came back through the historic portion of town. It was a great day.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for choosing La Quinta Inn Galveston East for your recent stay. We hope you had a great time on your cruise, and look forward to seeing you on your next trip to Galveston. Sincerely, Kathy C. General Manager
5 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
It was relaxing
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
We are so pleased to hear that you had a relaxing time while staying with us. We hope to see you again soon. Sincerely, Kathy C. General Manager
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
We appreciate you taking the time to provide feedback on your recent stay at the La Quinta Inn. We look forward to seeing you again soon. Sincerely, Kathy C General Manager