Locks on rooms do NOT work.
Posted Jan 15, 2017
Locks on room doors do not work. Had staff let us in each time with tool, flat head screw driver. Manager says they have been requesting a fix for years. Say it's the moisture in air. Note to ownership - your spending a fortune on maintainsnve crew letting people in rooms , reprogramming jets & replacing batteries. The property is by the ocean, go old school - physical keys. Who help guests feel safe. Not to mention safety factor of being able to access room in an emergency