In need of additional repairs/renovations
Posted Sep 30, 2016
We are frequent flyers to the San Luis for two-night stay-cations, with plenty of experience on the top floors, Club 10, and the less expensive rooms on floors 4-6.
To their credit, San Luis has completed some very needed renovations on aging rooms, especially in the bathrooms. However, plumbing somewhere in the building remains problematic. While we recently stayed on the sixth floor, hotel management told me there were NO ongoing repairs/renovations on the 7th floor. I have to believe there is no reason for them to lie to me. So the constant banging (hammer-like noise) from the ceiling area of our room has to be coming from plumbing when guests above are using sinks/showers/flushing toilets.
Tip for travelers. Don't immediately unpack all of your belongings after check-in to your room at the San Luis. Do a room inspection to make sure there are no malfunctions in the bathroom and hang out in your room (with the balcony door closed) for a while to make sure you won't be hassled by noises coming from your ceiling.