Ratings based on 1,262 Verified Reviews

2.7 out of 5
43% of guests recommend
2.8 Room cleanliness
2.7 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from J

Don't be fooled by the pictures

Posted Feb 14, 2017
From the website pictures this hotel looked great. When we arrived it was a whole other story. The lobby barely had room for us to bring our luggage in. The first room they gave us smelled so bad of smoke we walked in and walked out. There were bugs on the floor and it looks like it has never been washed. The bed was comfy but We could not sleep, there is no ventilation and you cant even crack a window for some fresh air. The toilet broke, there was only two towels for 4 of us, one bed was missing bedding, no tv remote, the coffee machine still had old grounds in it and had to be washed before we could use it. It looks like people are living in the hotel and just sit outside their door and smoke all day. I did not feel comfortable having my children stay at this hotel.
Comment from Hotel Management
Mar 1, 2017 by Kay, Hotel Management
we do apologize for the inconvenience you encountered during your stay. Thanks for the feedback and will work hard to improve our hotel.
1 out of 5
by A verified traveler

Gross

Posted Feb 13, 2017
Pros: Nothing.
Cons: Complete upgrade and new staff.
Location: Location was ok. It was off the main road a little. Wasn't the closest to much it is a decent walk to anything.
I would never recommend anyone to stay here. Complete dump. First of all the staff were not welcoming or helpful. The room smelt like musty smoke. The bathroom was filthy even killed a bug. The breakfast was not only minimal it was gross. Again the staff sat at the desk looking at the computer not cleaning tables or filling up the food, the guests were going it themselves. Completely gross.
Comment from Hotel Management
Mar 1, 2017 by kay, Hotel Management
We do apologize for the inconvenience, and will work hard to fix the issues
1 out of 5
by A verified traveler from Texas

Nightmare roach hotel.

Posted Feb 10, 2017
Pros: Nothing.
Cons: Kill the roaches before you rent the room.
Location: Didn't stay long enough to know.
We arrived about 5:30 p.m. Checked in with no problem. Went to our room to relax. My wife called to show me a bug running up the bathroom door frame about fifteen minutes after we entered the room. It was a roach, so I killed it. Then she saw one on the floor between the two beds. It was what we called a silverfish when I was a kid so I killed it. While killing the silverfish another roach came out from under the bed so I killed it. By this time my wife is freaking out, so I grab my flashlight to look behind the bed close to the wall and I saw three more roaches which run under the bed so I couldn,t kill them. We started loading our things back into the van and found another roach under our exercise mat. During the process of looking for more roaches we pulled back the cover on one bed. Went to the front desk to check-out and told them of the situation. She took a flashlight to verify our story and must have found roaches, but would refund only one of the two nights we booked because the cover was pulled back on the one bed. I am 75 years old and this is the worst motel I have stayed at in my life. Roaches made the room uncomfortable and unclean.
Comment from Hotel Management
Mar 1, 2017 by kay, Hotel Management
Sorry for the inconvenience.
2 out of 5
by A verified traveler

Not clean

Posted Jan 30, 2017
Had black hair on tray with the ice bucket, and somebody's long toenail clipping on the floor
Comment from Hotel Management
Mar 1, 2017 by Kay, Hotel Management
Sorry for the inconvenience, I have spoken to our housekeeping staff to insure this does not happen again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great experience. Staff was great.

Posted Jan 24, 2017
The room was fairly clean (could have been better) otherwise it was quiet, comfortable and affordable.
1 out of 5
by A verified traveler from Bedford, TX

DON'T STAY HERE

Posted Jan 18, 2017
Pros: "Nothing"
Cons: I'm sure that if this facility were a apartment building in a major city, it would be CONDEMNED.
Location: Location was fine, plenty to do within a mile, relatively safe.
This facility looked like a ghetto slum, broken, in dis-repair, the glass on the wall fire extinguishers broken and graffiti on the fire extinguishers. Towel bar broken and hanging, wall & floor tiles broken and poorly patched. This place does not even qualify to be a one star facility.
Comment from Hotel Management
Mar 1, 2017 by Kay, Hotel Management
Sorry for the inconvenience
2 out of 5
by A verified traveler

Posted Jan 15, 2017
Rooms not cleaned frequently Dirty floors Rat in hotel room Poor wifi
Comment from Hotel Management
Jan 17, 2017 by Dade , Hotel Management
Thank you for your review.
1 out of 5
by A verified traveler

Worst hotel ever

Posted Jan 9, 2017
My first thought was hotel was under construction. It wasn't. Just extremely run down. The first room was so filthy and smelled so bad I walked right back out and went to get a different room. It smelled like a case of cigars had been smoked in the room. The reception desk clerk acted put out to have to give me another room. It's not like the hotel was full, there wasn't any other cars but one in the parking lot. The second room was on the second floor and the elevator was rickety and scary and I was a little nervous riding in it. The second room supposedly hadn't been used in quite a while yet the shower:tub was wet, the toilet seat was up and there was urine on the rim of the toilet as well as a bug floating in the bowl. The lampshades were ripped and had layers of dust, one of the bedside lamps didn't work the beds squeaked so bad I thought I was going to break the bed just sitting on it. And again the room stunk of old dirt, dust and definitely cigarettes. I went back to the lobby and told them I couldn't stay and asked for a full refund. I wouldn't recommend this place to my worst enemy. The pictures on the website are not the reality of the facility.
Comment from Hotel Management
Jan 13, 2017 by Dad V, Hotel Management
Thank you for your review.
2 out of 5
by A verified traveler

Posted Dec 19, 2016
Pros: Location
Room needed repair, Out of decaf coffee, Breakfast was ok. I will not stay here again.
Comment from Hotel Management
Dec 23, 2016 by Kay, Hotel Management
Sorry for your inconvenience
3 out of 5
by A verified traveler

Surprised by hotel !!

Posted Dec 13, 2016 on Hotels
A nice room for the price. Friendly staff. Ease access to all the local attractions.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thanks for staying!!