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Leisure centre and hotel are separate businesses so you have to bring your towels from the room to the pool. The swim lessons took up either side of the pool instead of the two lanes the same side. The water temperature was cold in the pool…really should have been hotter.
The circuit breaker in our room was very noisy and making a buzzing noise. The buzzing would either be a loose wire or the breaker is worn out and needs to be replaced, thus my unsafe review. I informed the staff about it but they did not repair it the first day lf my 2 night stay, I did not expect them to repair it immediately but hopefully they get around to it soon.
The sheets also had some strange stains on them.
Beautiful hotel with lovely reception, dining and bedrooms just a shame the bathrooms haven't been refurbished. Also if liquid handsoap was provided this would reduce a lot of wastage.
The spa is part of a leisure facility connected with hotel. Bath robes would have added a nice touch while using these facilities.
If there have been some recycling facilities either in hotel or outside at car parking that would have been helpful to cut down waste.
Overall pleased with hotel.
Washroom was stinking , exhaust was not working, flush took more than 10ims to refill , no AC, TV not working; Staff impolite; room service didn't happen even after requesting multiple times until night
Stained bed sheets, mould in the bathroom,broken lamp leaning against the wall. Went for a nap during the day only to be awoken by housekeeping banging on the door and persisted to enter even though it was locked. Complaints went to front desk. Zero response from management. Avoid
Justyna
Stayed 2 nights in Aug 2023
6/10 Okay
TERRY B
Traveled with family
Aug 28, 2023
Room got unbearably hot at night. No thermostat. Had to open windows very wide to get airflow.
The hotel was amazing, mainly because the bathroom was outstanding. We arrived too late to get dinner at the restaurant so we had to have fast food, but the hotel itself was so nice. The parking was plentiful. The breakfast was fabulous.
Hotel shower was rusty and so old fashioned , just a bath and the standing shower over head , no even an option for hand hold.
Room didn’t have air conditioning and through the open windows was very noisy .
Definitely doesn’t reflect the price I have paid to the comfort I have received