Exterior

Reviews of Claregalway Hotel

4 out of 5
Claregalway Hotel
Claregalway Village, (Junction of N17 and N18 routes), Galway, Galway

Reviews

9.0

Wonderful

Rating 10 - Excellent. 549 out of 902 reviews" "
Rating 8 - Good. 275 out of 902 reviews" "
Rating 6 - Okay. 53 out of 902 reviews" "
Rating 4 - Poor. 19 out of 902 reviews" "
Rating 2 - Terrible. 6 out of 902 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The presidential suite is fantastic
Stayed 1 night in Apr 2024
Response from Warm Regards, Reception Team on Apr 15, 2024
Thank you for the fantastic rating! We look forward to serving you again soon!

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Warm Regards, Reception Team on Apr 2, 2024
Thank you for the fantastic rating! We look forward to serving you again soon!

8/10 Good

Deepak

Liked: Cleanliness
Our ClareGolway stay was great. Hotel ambiance was very nice, we enjoyed live music in their bar, and lovely breakfast in the morning. Room was also very spacious. Overall very good hotel experience.
Stayed 1 night in Mar 2024
Response from Warm Regards, Reception Team on Mar 4, 2024
Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us and enjoyed our ambiance, live music, breakfast, and spacious rooms. We look forward to welcoming you back soon!

10/10 Excellent

Ceira

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024
Response from Kind Regards, Reception Team on Feb 12, 2024
Thank you for the fantastic rating! We look forward to serving you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kind Regards, Reception Team on Jan 15, 2024
Thank you for the fantastic 10/10 rating! We look forward to serving you again soon!

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation
Stayed 1 night in Jan 2024
Response from Kind Regards, Reception Team on Jan 15, 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future!

10/10 Excellent

Donalda

Stayed 1 night in Jan 2024
Response from Kind Regards, Reception Team on Jan 8, 2024
Thank you for the fantastic 10/10 review! We look forward to serving you again soon!

10/10 Excellent

Anna

Stayed 1 night in Jan 2024
Response from Warm Regards, Reception Team on Jan 8, 2024
Thank you for the fantastic 10/10 review! We look forward to serving you again soon!

8/10 Good

Andrea

Stayed 1 night in Dec 2023
Response from Kindest regards, Reception Team on Jan 3, 2024
Thank you for your lovely review.

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kindest regards, Reception Team on Jan 3, 2024
Thank you for your lovely review.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed an Overnight, Very clean and nothing to complain.
Stayed 1 night in Dec 2023
Response from Warm Regards, Reception Team on Jan 3, 2024
Thank you for your kind words! We're delighted to hear you had a pleasant stay and found everything clean. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kindest regards, Reception Team on Jan 3, 2024
Thank you for your lovely review.

10/10 Excellent

Verified traveler

Traveled with family
Stayed 2 nights in Dec 2023
Response from Kindest regards, Reception Team on Jan 3, 2024
Thank you for your lovely review.

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kindest regards, Reception Team on Jan 3, 2024
Thank you for your lovely review.

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kindest regards, Reception Team on Jan 3, 2024
Thank you for your lovely review.

10/10 Excellent

Cathal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kindest regards, Reception Team on Jan 3, 2024
Thank you for your lovely review.

10/10 Excellent

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend
A lovely hotel, with greta facilities and food. Highly recommend it for a family stay.
Stayed 2 nights in Nov 2023
Response from Warm regards, Reception Team on Jan 3, 2024
Thank you for your kind words! We're delighted to hear you enjoyed your stay and appreciated our facilities and food. We look forward to welcoming you and your family back soon!

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023
Response from Kindest regards, Reception Team on Jan 3, 2024
Thank you for your lovely review.

10/10 Excellent

Beverly J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023
Response from Best regards, Reception Team on Jan 3, 2024
Thank you for your positive review! We're delighted to hear that you found our establishment very clean. We look forward to serving you again soon!

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great value, great location
We were very pleasantly surprised when we arrive to this hotel. It was one of the cheaper options in the area and very nice. It was a convenient location, close to amenities and also sightseeing opportunities.. The hotel room was clean and spacious. Staff was friendly.
Stayed 1 night in Oct 2023
Response from Warm regards, Reception team on Jan 3, 2024
Thank you for your delightful review! We're thrilled to hear that you had a pleasant stay and enjoyed our clean, spacious rooms, convenient location, and friendly staff. We appreciate your positive feedback and hope to welcome you back soon!

10/10 Excellent

Damien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kind Regards, Reception Team on Nov 6, 2023
Thank you so much for taking the time to give us this kind rating. We are delighted to see you enjoyed your stay here at the Claregalway Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing family stay
A refreshing few days. We enjoyed everything. Room, food, swimming pool.
Stayed 2 nights in Oct 2023
Response from Kind Regards, Reception Team on Nov 6, 2023
Thank you so much for your wonderful review! We're thrilled to hear that you had a refreshing and enjoyable stay with us. It's always our goal to provide top-notch service and amenities, and we're delighted that you loved your room, our delicious food, and the swimming pool. We look forward to welcoming you back for another fantastic experience in the future!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kind Regards, Reception Team on Nov 2, 2023
Thank you so much for taking the time to give us this kind rating. We are delighted to see you enjoyed your stay here at the Claregalway Hotel.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The swimming area and change rooms need attention ,the jacuzzi need to be fixed not in good shape
Stayed 1 night in Oct 2023
Response from Hotel Reception on Oct 30, 2023
Thank you so much for letting us know, we will be sure to consider this review and make sure we have our hotel up to the highest standard.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. Worth recommending.
Stayed 1 night in Oct 2023
Response from Hotel Reception on Oct 30, 2023
Thank you so much for your kind review. We hope to see you again!

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly and easy access to Galway.
Response from Kind Regards, Reception Team on Oct 23, 2023
Thank you for your positive feedback! We're thrilled to hear that you found our place clean, friendly, and conveniently located for your visit to Galway. We look forward to welcoming you back in the future.

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Reception on Oct 22, 2023
Thank you so much for taking the time to leave us such a kind review. We are delighted to hear that you enjoyed your stay with us here at the Claregalway Hotel.We hope to see you again!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kind Regards, Reception Team on Oct 16, 2023
Thank you so much for your amazing rating!

10/10 Excellent

Melissa

Stayed 1 night in Oct 2023
Response from Kind Regards, Reception Team on Nov 6, 2023
Thank you so much for taking the time to give us this kind rating. We are delighted to see you enjoyed your stay here at the Claregalway Hotel.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front office on Oct 14, 2023
Good afternoon Thomas, Thank you for your review. I am happy to hear you enjoyed your stay with us. We hope to welcome you back again in the future. Kindest Regards,DanielleAssistant Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our wee peek of Ireland.
Hotel was clean and seemed newly renovated . The staff were superb, aways going above and beyond to be helpful and so kind and courteous. Bed was comfortable.
Stayed 3 nights in Oct 2023
Response from hotel reception on Oct 8, 2023
Dear Sarah,Thank you so very much for taking the time to leave us this kind review. We are so glad that we could execute of values of doing everything we can to fulfil your stay. We hope to see you again soon!Kind Regards,Leonie

8/10 Good

roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front office on Oct 14, 2023
Good afternoon Roxana, Thank you for your review. I am happy to hear you enjoyed your stay with us. We hope to welcome you back again in the future. Kindest Regards,DanielleAssistant Manager

10/10 Excellent

Elly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic facilities, including gym and pool, and great on site restaurant! Would stay again and highly recommend!
Stayed 1 night in Sep 2023
Response from Front office on Oct 14, 2023
Good afternoon Elly, Thank you for your review. I am happy to hear you enjoyed your stay with us. We hope to welcome you back again in the future. Kindest Regards,DanielleAssistant Manager

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are very friendly and efficient. The restaurant serves delicious meals, including several gluten free options for breakfast.
Stayed 2 nights in Sep 2023
Response from Hotel Reception on Oct 1, 2023
Hello Lindsay,Thank you so much for taking the time to leave us a kind review. We are delighted to hear you enjoyed your stay here at the Claregalway Hotel. We will be sure to let our chefs know your compliments to the food.We would love to see you again! Kindest Regards,LeonieReception

10/10 Excellent

MARIA, Dublín 2

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room had 4 excellent beds! Perfect for us!
Stayed 1 night in Sep 2023
Response from Kind Regards, Reception Team on Sep 28, 2023
Thank you for your fantastic review! We're delighted to hear that you found our room with four excellent beds perfect for your stay. We look forward to welcoming you back soon!

6/10 Okay

Ian, Vallejo

Traveled with group
Liked: Cleanliness, staff & service
Room fan an ventiation broken. Bath towels torn.
Stayed 1 night in Sep 2023
Response from Best regards, Reception Team on Sep 28, 2023
Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced during your stay. Rest assured, we are actively addressing these issues to ensure a more comfortable experience for all our guests. We appreciate your feedback and hope to welcome you back soon for an improved stay.

8/10 Good

Elaine

Stayed 2 nights in Sep 2023
Response from Hotel Reception on Oct 1, 2023
Thank you so much for leaving a review, we are so glad to hear you enjoyed your stay at the Claregalway Hotel.We hope to see you again!Kindest regards,Leonie Reception

10/10 Excellent

Chisom John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Reception on Oct 1, 2023
Hello, thank you so much for taking the time to leave this kind rating. We are gald to hear you enjoyed your stay at the Claregalway Hotel.We hope to see you again soon!Kindest regards,LeonieReception

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay & very good breakfast 👍
Stayed 1 night in Sep 2023
Response from Warm Regards, Reception Team on Sep 18, 2023
Thank you for your kind review! We're delighted to hear that you had a great stay and enjoyed our breakfast. Your positive feedback means a lot to us, and we hope to welcome you back soon.

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Reception on Oct 1, 2023
Hello, thank you so much for taking the time to leave this kind rating. We are glad to hear you enjoyed your stay at the Claregalway Hotel.We hope to see you again soon!Kindest regards,LeonieReception

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were comfortable and very clean. Having a restaurant down stairs with a well equipped bar was nice as well.
Stayed 1 night in Sep 2023
Response from Kind Regards, Reception Team on Sep 18, 2023
Thank you for taking the time to share your feedback! We're thrilled to hear that you found our beds comfortable and our rooms very clean. It's also great to know that you enjoyed the convenience of having a restaurant downstairs with a well-equipped bar. We hope to have the pleasure of welcoming you back on your next visit. Your satisfaction is our priority!

10/10 Excellent

Linda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Rooms are huge!!! Restaurant phenomenal!!! Very gracious staff, very helpful!!
Stayed 1 night in Sep 2023
Response from Warm Regards, Reception Team on Sep 18, 2023
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that you found our rooms spacious and our restaurant phenomenal. Our staff takes pride in providing excellent service, and your kind words are truly appreciated. We look forward to welcoming you back in the future!

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Hotel Reception on Oct 1, 2023
Hello, thank you so much for taking the time to leave this kind rating. We are glad to hear you enjoyed your stay at the Claregalway Hotel.We hope to see you again soon!Kindest regards,LeonieReception

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was lovely, the staff were very helpful and friendly. Will defo stay here again next year. The breakfast had a great selection on food available.
Stayed 3 nights in Sep 2023
Response from Hotel Reception on Sep 9, 2023
Hi Simon, Thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us at the Claregalway hotel. I will be sure to let all our staff know about your kind comments. Kindest Regards,Leonie

10/10 Excellent

Emma

Stayed 1 night in Sep 2023
Response from Hotel Reception on Oct 1, 2023
Hello, thank you so much for taking the time to leave this kind rating. We are glad to hear you enjoyed your stay at the Claregalway Hotel.We hope to see you again soon!Kindest regards,LeonieReception

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The dining area was excellent, the hotel is an easy drive from Galway city and the surrounding countryside is beautiful.
Stayed 3 nights in Aug 2023
Response from Hotel Reception on Sep 3, 2023
Good afternoon Andrew, Thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us. We hope to welcome you back again in the future.Kindest regards,Danielle

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Reception on Sep 9, 2023
Thank you from the Claregalway hotel. We are happy to hear you enjoyed your stay!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent at this hotel.
Stayed 7 nights in Jun 2023
Response from Best Regards, Reception Team on Aug 28, 2023
Thank you for your kind words! We're thrilled to hear that you found our service excellent during your stay at our hotel. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2023
Response from Hotel Reception on Sep 9, 2023
Thank you from the Claregalway hotel. We are happy to hear you enjoyed your stay!

4/10 Poor

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claregalway Hotel was terrific! The rooms were a very good size for a family, the breakfast had good food my kids actually liked and the staff was extremely helpful! The employee at the pool front desk went out on his own to go pick a wheelchair for my husband. There was no charge and he returned it for us too. This was above and beyond customer service and so very appreciated! I would highly recommend The Claregalway Hotel to those visiting Galway and the surrounding areas.
Stayed 2 nights in Aug 2023
Response from Warm Regards, Reception Team on Aug 28, 2023
Thank you so much for your wonderful review! We're thrilled to hear that you had a terrific experience at The Claregalway Hotel. It's heartwarming to know that our spacious rooms, family-friendly atmosphere, and delicious breakfast made your stay enjoyable. Your recommendation means a lot to us. However, we noticed that you've rated us with 2 stars out of 5. We'd love to learn more about your experience and how we can improve to earn a better rating from you next time. We truly appreciate your feedback and hope to welcome you and your family back again soon.