Ratings based on 900 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sth. Kilkenny

Great service, room was very warm, uncomfortable.

Posted Mar 23, 2017
Couldn't fault it over all. Service was excellent.
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Huge hotel near downtown Galway

Posted Feb 15, 2017
Beautiful hotel, checked in as a result of a last-minute trip out West. We were promptly checked in and directed to our room. It was clean and very spacious however it was quite far away from everything else in the hotel. Loved the pool and sauna (not keen on having to wear swim caps though). Overall a decent hotel for the location and price.
5 out of 5
by A verified traveler

friendly helpful staff

Posted Dec 12, 2016 on Hotels
excellent very convenient to bons secours hospital
4 out of 5
by A verified traveler

great peace lovely staff nice few days.

Posted Dec 12, 2016 on Hotels
we had a great break after a busy summer season.
5 out of 5
by A verified traveler

One night stay

Posted Dec 6, 2016 on Hotels
Stayed one night. Nice large clean room with all facilities. Wifi worked fine. Breakfast was very good. Staff were very helpful.
4 out of 5
by A verified traveler

Great base for our weekend.

Posted Dec 5, 2016 on Hotels
Room wasn't ready at 12:30 but that was fine. We did the paper work and our bags were stored securely pending our return later that day.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2016 on Hotels
2 out of 5
by A verified traveler

Posted Nov 5, 2016 on Hotels
Hotel was just OK. We were left waiting for nearly 1 hour for someone to take our food order. Only one or two staff members out of the whole lot looked like she knew what they were doing. Overall bad experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Wonderful

Posted Oct 23, 2016
Location: Everything you want to do
The hotel was beautiful, nice big, clean rooms & excellent location