Ratings based on 246 Verified Reviews

3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Flor

This traveler left a rating score only Posted Jul 28, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Jul 16, 2017 on Hotels
No denying the location of this hotel was truly amazing. However the things they offer on the website most were not available. The hotel was nice in need of updating which was being done, it seemed. The worst part was the service, mostly in the restaurants. SLOW and not knowledgeable. No one knew what you got for what. The food on the buffet which is mostly what they offered, was sub-par at best. The al a cart menu was very minimal. The cost was outrageous. 15.00 for a hamburger and fries. Although will say it was a great burger. There are NO none, nada restaurants around you are stuck eating at the hotel. Unless you come by car, or not even sure you could call a taxi to take you out of the hotel grounds. But the views and the surrounding areas are amazing. 2 to 3 days tops is plenty at this hotel.
3 out of 5
for Everyone
by A verified traveler from Whittier, CA

Should be much better

Posted Jul 8, 2017
Pros: The BEST thing they have going for them is the Wildlife Rescue and the guides on the Tram and nature walks. the hotel guides are very knowledgable.
Cons: The hotel needs to be restored to it's former beautiful condition. More food choices are necessary.
Location: Right in between the Miraflores Locks and the new Agua Clara locks. Both are wonderful. Great Buffets. Gamboa does not even have a food store.
We stayed 6 nights instead of the the 8 we had planned due to lack of places to eat and very few people staying at the hotel. The natural setting and main building are beautiful. We stayed in a 1 bedroom suite, which was very nice. However, much of the hotel is not being kept up. The frog, butterfly, and orchid areas are run down. The tennis courts are not in use. The buildings need paint and general cleaning up. For example, there were what appeared to be a birds next in an over head light fixture, which had exposed wires. 2 out of 3 restaurants are closed. The only one open, which is the ONLY place to eat in the area, is a buffet that is not worth the price. $17 for breakfast, $24 for lunch, $25 for dinner per person. There is not much choice at the buffet. At least once we paid for the buffet and they did not have it out. We had to pick what we wanted and have them heat it up for us. Room service was not good. They did not deliver the correct food or food as described. There are abandoned structures near the orchid area and the pool area. This must have been a very fancy place at one time, but it really needs quite a BIG facelift. WILDLIFE RESCUE: A wonderful organization. We took the VIP tour and were able to interact with the animals in a very personal way. They really do a great job. The Night Tour and the tour to the frog pond, etc. were both very good with great guides. The hotel is very convenient for visiting the Panama Canal, both the old and new locks.
4 out of 5
by Gerard

Weekend break

Posted Jun 26, 2017 on Hotels
Great location, resort a bit run down although the room was very nice and probably recently redecorated. Staff are not properly hospitality trained and service sometimes a bit hard to get. Careful with the walking trails as some are not maintained and contain dangerous creek crossings. Wildlife is good and you do see plenty of it. Overall a nice play to stay if you want to see some real jungle,
5 out of 5
by Lisa

great getaway from the city

Posted Jun 24, 2017 on Hotels
Overall nice hotel. Offer many activities and day trips at extra cost or included in package deals depending on your booking. Hotel is a bit older and has problems with mold and moisture due to the location and climate. Staff was friendly and always helpful. The views are beautiful and the hammock swing on the porch allowed for a relaxing way yo spend time in the room. Pools well maintained and had plenty of space to relax in a lounge chair or hang out in the water. Many birds and small animals to see while on the property. Also close to hiking paths and a short drive away from Panama Canal museum and locks.
5 out of 5
by Sara

Great place

Posted Jun 19, 2017 on Hotels
The resort is amazing. They offer many tours and excursions that were fun. The pool and grounds are kept up. The rooms were also clean, although not immaculate. The food was good as well, although not a ton of options. The only aspect that we were irritated by was the gift shop is not open when they say they should be. So, if you want to buy something, and it's open, go! Don't wait and expect them to be open when you revisit.
4 out of 5
for Everyone
by A verified traveler from Houston

Nice place to visit

Posted Apr 2, 2017
Pros: Great surroundings, great view towards the Charges River. Enjoyed the trails.
Cons: The room was musty and way too much noise from AC and dehumidifier. Had to turn off to get a good night sleep. The wildlife tour was not available.
Location: Panama canal is just a short stroll down the road, a number of trails available. Good location to relax.
Enjoyed the stay and especially the tram tour. Fairly pricy if you want to join the various tours and see the facilities (butterflies, orchids etc.).
5 out of 5
for Everyone
by A verified traveler from UK

Good hotel in a stunning setting

Posted Mar 10, 2017
This hotel makes the most of its position with panoramic views over Chagres River/lake. Friendly staff and Nadili on reception desk outstanding. Food good with choice of buffet meals or a la carte. Great views from the airy bar but service can sometimes be slow. Some rainforest walks included at no extra charge. Good clean pool. This hotel would benefit from some improved maintenance here and there but overall it delivers.
4 out of 5
by Ned

Good hotel, don't stay more than 2-3 days

Posted Feb 9, 2017 on Hotels
The Gamboa Rainforest Resort is a very nice hotel, but not amazing. The rooms are pretty nice, but a little dated and not in the best shape. The bathrooms show their age the most. Hot water is non-existent in the morning for a shower, but there is plenty in the afternoons and non-peak hours. The WIFI works very well throughout the hotel. The hotel breakfast is quite good. The pool is very nice and well maintained. The free tours in the morning and afternoon are very well done, but a little short. However, they are nice. The only issue is the lack of other dining, shopping (convenience store), or things to do in the area. It's not the hotels fault, but the closest restaurant is 15 KM away.
1 out of 5
by A verified traveler

Tour bus refuge only.

Posted Feb 2, 2017
Pros: The view and area are beautiful and unique. The Mango daiquiri's saved our good attitude.
Cons: Service and hospitality.
The A/C dumped gallons of water on the floor of our room at 7:00 pm. Staff finally moved us to another room, which did not have a working TV or telephone. After some insistence, staff eventually moved us to a third room by 9:30 pm. The problem was clearly an imposition on the staff's evening. Not really any other place to eat, and the hotel's food was boring and expensive.