Posted Oct 1, 2016 on Orbitz
The hotel is not worth 5 stars hotel , it,s like 3 stars hotel. Many facilities are missing , the good things are location , close the beach with 2 huge swimming pools , but the breakfast is bad , hotel staff not friendly , room has no iron , only one towel , the tap is rusty and so old ,
Comment from Hotel Management
Nov 17, 2016 by firstname.lastname@example.org, Hotel Management
Thank you for sharing your point of view with us .
We do apologize if your experience at CARTHAGE THALASSO RESORT did not fully met your expectations, and be assured that your concerns have been passed on to the staff and management.
Our ongoing effort for amelioration is a key element for providing excellent customer service at any time.
Please, do not hesitate to let us know of your next visit in Tunis as it would be for us a great opportunity to change your opinion about our property.
With Kind regards,