Ratings based on 29 Verified Reviews

3.0 out of 5
57% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by NIKHIL

Convenient and clean

Posted Feb 27, 2017 on Hotels
It was good for is that we got the room for I would recommend someone who is just staying for one night this is not a bad choice if you have to spend the whole day on field I just wanna come back to the room to sleep
Comment from Hotel Management
Mar 21, 2017
Dear Mr. Nikhil It is a pleasure to receive your comments and review on The Solitaire, Bengaluru. We enjoyed learning that you had a wonderful experience and our hospitality consistent enough to merit continued visits to our hotel. Constant efforts are put in to train the team on personalized and unobtrusive service – it is so encouraging to know that our team members are successfully delivering quality service. We hope to recreate the same experience for your future visits. Warm regards, Nishant Kumar General Manager
3 out of 5
by Sanjay

Posted Feb 12, 2017 on Hotels
Comment from Hotel Management
Mar 21, 2017
Dear Mr. Sanjay It is a pleasure to receive your comments and review on The Solitaire, Bengaluru. We enjoyed learning that you had a wonderful experience and our hospitality consistent enough to merit continued visits to our hotel. Constant efforts are put in to train the team on personalized and unobtrusive service – it is so encouraging to know that our team members are successfully delivering quality service. We hope to recreate the same experience for your future visits. Warm regards, Nishant Kumar General Manager
2 out of 5
by A verified traveler

Bad

Posted Feb 12, 2017 on Hotels
The room no.504 is not kept clean. The interiors need refurbishing. Lot of fungus in the walls and ceiling. No hot water available. The taps are broken.
Comment from Hotel Management
Mar 21, 2017
Dear Guest, Greetings from the Solitaire, Bangalore!!! Thank you for choosing The Solitaire, Bangalore. We appreciate your having spared valuable time to give us your valuable feedback, as your feedback goes a long way to improving our services. First and foremost we would like to apologies on behave of my entire team for not been able to meet your expectation with regards to the hotel service and product. We always strive to provide the best service to our guests. Once again we thank you for your patronage and look forward to receiving you very soon at The Solitaire, Bangalore. Thanks & Regards Nishant Kumar General Manager
2 out of 5
by A verified traveler

Posted Feb 5, 2017 on Hotels
Comment from Hotel Management
Mar 21, 2017
Dear Guest, Greetings from the Solitaire, Bangalore!!! Thank you for choosing The Solitaire, Bangalore. We appreciate your having spared valuable time to give us your valuable feedback, as your feedback goes a long way to improving our services. First and foremost we would like to apologies on behave of my entire team for not been able to meet your expectation with regards to the hotel service. We always strive to provide the best service to our guests. Once again we thank you for your patronage and look forward to receiving you very soon at The Solitaire, Bangalore. Thanks & Regards Nishant Kumar General Manager
1 out of 5
by A verified traveler from Pune

Very poor service. Very less dining options.

Posted Feb 3, 2017
Pros: nothing.
Cons: Dining, service etc.
Not at all worth for the money. Rooms are very compact. Very poor room service and service at the restaurent. In Indian hotel you have only Chinese menu. Rediculous.
Comment from Hotel Management
Mar 21, 2017 by Amal Kundu, Hotel Management
Dear Abhay, Greetings from the Solitaire, Bangalore!!! Thank you for choosing The Solitaire, Bangalore. We appreciate your having spared valuable time to give us your valuable feedback, as your feedback goes a long way to improving our services. First and foremost we would like to apologies on behave of my entire team for not been able to meet your expectation with regards to the Poor service and the menu available in the restaurant. We have briefed the concern department and will ensure that this doesn't repeat in future. We always strive to provide the best service to our guests. Once again we thank you for your patronage and look forward to receiving you very soon at The Solitaire, Bangalore. Thanks & Regards Nishant Kumar General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from CMB

Close towards going to the airport

Posted Jan 15, 2017
Too far from the city center, very close to Manthri mall, hotel staff are extremely polite, but when we checked in the 1st day the room wasn't cleaned well. The previous guests potato chips and shopping bags were still in the drawers and also the note book was scribbled and not changed. No marking of numbers on the telephone e.g. Reception, room service etc. The wifi is awfully terrible as it keeps getting disconnected and the speed is not satisfactory.
Comment from Hotel Management
Mar 21, 2017 by Amal Kundu, Hotel Management
Dear Guest, Greetings from the Solitaire, Bangalore!!! Thank you for choosing The Solitaire, Bangalore. We appreciate your having spared valuable time to give us your valuable feedback, as your feedback goes a long way to improving our services. First and foremost we would like to apologies on behave of my entire team for not been able to meet your expectation with regards to the hotel services and product. We always strive to provide the best service to our guests. Once again we thank you for your patronage and look forward to receiving you very soon at The Solitaire, Bangalore. Thanks & Regards Nishant Kumar General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai

Nice Hotel

Posted Dec 9, 2016
Everything is fine except for the room sizes, the same though comfortable, are very tiny. Stayed in a room on lower floor on rear side. The view was of dead wall almost touching window
Comment from Hotel Management
Mar 21, 2017 by Amal Kundu, Hotel Management
Dear Mr. Arvind It is a pleasure to receive your comments and review on The Solitaire, Bengaluru. We enjoyed learning that you had a wonderful experience and our hospitality consistent enough to merit continued visits to our hotel. Constant efforts are put in to train the team on personalized and unobtrusive service – it is so encouraging to know that our team members are successfully delivering quality service. We hope to recreate the same experience for your future visits. Warm regards, Nishant Kumar General Manager
2 out of 5
by Pradeep from Mumbai

Will not stay any more .

Posted Jul 14, 2016 on Hotels
very bad experience , no good service. Bad light . Very small rooms . Service quality very poor. No sound proof windows , so traffic noise disturbance since early morning .
3 out of 5
by Darin from Toronto

Its ok....nothing special

Posted Oct 9, 2015 on Hotels
fine
1 out of 5
by GAGAN from Gagan from Lucknow

Very bad hotel for the star rating

Posted Jul 6, 2015 on Hotels
Very bad hotel, dirty rooms and poor service. The hotel aisles smell badly and the property is in a run down condition. A/C did not work. WIFI did not work