Ratings based on 733 Verified Reviews

4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Yakima, Wa

Great location and very affordable

Posted Nov 26, 2017
Loved the hotel, the staff was great. Floors are heated, toilet seat heated lol. Beds are very firm but I prefer that so I was happy. Close to the subway and the airport bus drops off right next door at the Best Western.
Comment from Hotel Management
Dec 5, 2017 by GANGNAM HOTEL, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Quezon City

Great location! With a converniencr store too..

Posted Oct 28, 2017
Cozy but very practical. Clean and easy to get to.
Comment from Hotel Management
Nov 8, 2017 by Gangnam Family Hotel, Hotel Management
Gangnam Family Hotel Thank you for using.
4 out of 5
by Li Rong

Good vale, but quality stay

Posted Jul 1, 2017 on Hotels
I have stayed 3 night. The hotel room size very comfortable as a home. It's real family hotel. Excellent 3 start hotel. I will come back again.
Comment from Hotel Management
Jul 6, 2017 by Harrison, Hotel Management
Dear Li Rong, Warm greeting from comforted GangnamfamilyHotel Thank you so much for your kind and heartwarming valuable feedback after staying at our property. In addition to your described good points, I am just wondering if you have any comment of your experience of our associates that you had encountered. I am always eager to hear our valuable guests' opinion. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Andy Park Front Manager
3 out of 5
by Peter

Posted Jun 17, 2017 on Hotels
Comment from Hotel Management
Jul 6, 2017 by Harrison, Hotel Management
Dear guest, Warm greeting from comforted GangnamfamilyHotel Thank you so much for your kind and heartwarming valuable feedback after staying at our property. In addition to your described good points, I am just wondering if you have any comment of your experience of our associates that you had encountered. I am always eager to hear our valuable guests' opinion. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Andy Park Front Manager
3 out of 5
by Peter

This traveler left a rating score only Posted Jun 16, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017 by Harrison, Hotel Management
Dear guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front desk Manager Gangnam Family Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Inexpensive functional hotel

Posted Jun 8, 2017
We had a 7 days comfortable stay at Gangnam family hotel. The reason I chose the hotel was that Gangnam family has two double beds rooms which catered my family n friend's. My friends were happy that the rooms were clean and equipped with a big home size fridge and washing machine. And also, it's only 5 min walk to the Subway. Definitely will recommend to anyone who want to stay in Gangnam area.
Comment from Hotel Management
Jun 15, 2017 by Gangnam Family Hotel, Hotel Management
Dear Jean Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front desk Manager Gangnam Family Hotel
5 out of 5
by A verified traveler

big room right next to gangnam street!

Posted Jun 5, 2017 on Hotels
i really enjoyed my stay in gangnam family hotel. will surely come back again for next trip ^^
Comment from Hotel Management
Jun 9, 2017 by Harrison, Hotel Management
Dear guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front desk Manager Gangnam Family Hotel
4 out of 5
by angela

Coex is close by.

Posted May 11, 2017 on Hotels
Easily accessible. Very close to COEX and an amazing temple. Very friendly staff.
Comment from Hotel Management
May 16, 2017 by Harrison, Hotel Management
Dear Angela Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front desk Manager Gangnam Family Hotel
4 out of 5
by A verified traveler

Posted May 5, 2017 on Hotels
The building is a bit dated, but service and location made it worthwhile. The beds are super hard and rather uncomfortable though.
Comment from Hotel Management
May 16, 2017 by Harrison, Hotel Management
Dear guest, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Please accept our sincere apology for any disappointment you experienced in our service during your stay. We genuinely appreciate your feedback and will take your comments into consideration so we can provide you with better service in the future. I hope that you will give us another opportunity to welcome you back. Warmest regards, Chanwoo Park Front Manager Room Division