Ratings based on 1,288 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice hotel with friendly staff

Posted Nov 19, 2017
the only thing that is not good about the hotel is it is far away from the city centre, aside from that everything is perfect
Comment from Hotel Management
Nov 22, 2017 by Regina Kim Front Office Supervisor, Hotel Management
Dear .David Warm greeting from Mercure Seoul! Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
4 out of 5
by A verified traveler

Posted Sep 14, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017 by Jenna, Hotel Management
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Regina Kim Front Supervisor
5 out of 5
by SANGBOK

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 14, 2017 by Jenna, Hotel Management
Dear SangBok Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Front Supervisor Regina Kim
4 out of 5
by Eddie

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017 by Jenna, Hotel Management
Dear. Eddie Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Supervisor Regina Kim
4 out of 5
by Simon

Posted Sep 2, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017 by Jenna, Hotel Management
Dear Simon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Supervisor Regina Kim
4 out of 5
by A verified traveler

close to gangnam station 10 minute walk

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Jenna, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Front supervisor Regina Kim
4 out of 5
by A verified traveler

good location close to gangnam

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Jenna, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Front supervisor Regina Kim
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2017
Excellent service, staff was quick and efficient with everything from check-in to room service. Awesome location, just a walk away from Gangnam and the subway. Blackout blinds in the rooms made for great sleeps and the bedding was super soft. Only thing to potentially add is the location of the light switches and bedside tables. We stayed in a double twin bed room and the switches were only on one side of the beds and only one bedside table.
Comment from Hotel Management
Aug 29, 2017 by Front Supervisor Regina Kim, Hotel Management
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from incheon, South Korea

Easy access and comfortable

Posted Aug 26, 2017
Clean, comfortable and easy access. Centrally located.
Comment from Hotel Management
Aug 29, 2017 by Front Supervisor Regina Kim, Hotel Management
Dear Jorge We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by Ming-Yuan

Posted Aug 25, 2017 on Hotels
Comment from Hotel Management
Aug 27, 2017 by Jenna, Hotel Management
Dear Ming -Yuan We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Gangnam Sodowe. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regina Kim Front Supervisor