Ratings based on 343 Verified Reviews

3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Stowmarket Suffolk, UK

Room was very tired looking

Posted Mar 3, 2017
For a 4 star hotel this was of a poor quality, watermarked ceilings, stained carpets and noisy air conditioner I was unable to switch off The building itself was architectural lovely just let down by the room
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2016
Great location for old town .hallways need big update. Not a 4 star but clean comfortable rooms. Would stay again
2 out of 5
by A verified traveler from UK

Old City Hotel

Posted Oct 27, 2016
Poor WiFi and fixtures and fittings in room. Conned by Expedia on 'special offer'
2 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
Extremely difficult to find because of construction in area. Very small street. Difficult parking. Small room. Definitely not a 4 star hotel. 2 star would be generous!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
4 out of 5
by A verified traveler

Value for money

Posted Sep 25, 2016 on Hotels
Ability to walk to tourists sites, easy walk from train about 20 minutes. Good value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel although in a grotty street

Posted Sep 13, 2016
Pros: Staff good
Cons: They could do something more about the entrance door, which is scruffy
Location: Easy reach of the town
The hotel inside was fine although the outside is shabby and the street is shabby and the general area is downmarket
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 10, 2016 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler from Cheshire, UK

Charming individual hotel

Posted Sep 6, 2016
Really enjoyed our stay here. Comfortable and full of character. Excellent location and attentive staff. Room was cleaned beautifully each day; cosmetics replenished and complimentary coffee pods left for use in the coffee machine. An individual hotel for travellers who appreciate something which is a bit different. We will certainly stay here again.
4 out of 5
by Ben

This traveler left a rating score only Posted Aug 30, 2016 on Hotels