Ratings based on 572 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by rashawn from garden city

Posted Jul 15, 2017 on Hotels
excellent
5 out of 5
by melinda from garden city

relaxation

Posted Jul 15, 2017 on Hotels
great hotel & staff
3 out of 5
by Mohit

Family visit

Posted Jul 13, 2017 on Hotels
Hotel room was a bit small and breakfast was fresh but not upto Hyatt standards. Also, the pool was very dirty - and many residents complained about it. The only plus point was that it was a great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean rooms and complementary breakfast

Posted Jul 7, 2017
Very clean and great customer service. The complementary breakfast. Near shopping center
5 out of 5
by mark a

This traveler left a rating score only Posted Jul 1, 2017 on Hotels
4 out of 5
by James

This traveler left a rating score only Posted Jun 25, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 17, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Garden City, NY

Hotel was central to our needs

Posted Jun 12, 2017
Cons: The breakfast
6 day stay, first room, the shower broke and flooded the room. Next room was fine but we feel someone took packs of cigarettes after refreshing the room and we mentioned this to Chelest(not sure of spelling), at front desk. She seemed very surprised and we didn't have our room refreshed from that point on! We said we would just take our valuables with us when we go out and it was OK to clean room. After the 4 am fire alarm went off and we were returning to our room she told me I was very sarcastic because I was laughing??!! Im a happy person and WHAT? The other front desk people were fabulous! We didn't book the reservation for the breakfast and thank god for that: eggs, ugh!, sausage raw, cold oatmeal, cardboard waffles, toast was good if the toaster browned the toast!
5 out of 5
by A verified traveler

Wonderful

Posted Jun 10, 2017 on Hotels
Stayed for conference- convenienc
5 out of 5
by Rachel

Posted Jun 6, 2017 on Hotels
We stayed at the hotel for 9 days for our daughter's wedding. The hotel is in a very good location - near parkways, shopping and restaurants. Our room was nicely appointed - large with a couch and desk and a comfortable bed. The bathroom was large as well. The hotel is clean and modern and offered a very good breakfast in comfortable dining area. Our stay was very pleasant and the staff were very nice. Would stay at again.