Ratings based on 77 Verified Reviews

4.4 out of 5
85% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by keith

Posted Jul 22, 2017 on Hotels
Our stay was good, the hotel was lovely and the rooms were great. Breakfast was really good, However we caught our cleaner trying to steal money from my wallet, we caught her in the act, Ruined a stay a bit but the hotel were good about it, however we are disappointed that we didn't hear from the manager at all, It's an expensive hotel and we paid a lot for the room. We have no idea whether or not the situation was dealt with so concerned for future guests
Comment from Hotel Management
Aug 1, 2017 by Masuda Mohamed, Hotel Management
Dear Mr Keith, As discussed the following morning, we have dealt with the situation and was actioned accordingly. Once again my sincere apologies and I can assure you that this will not happen to future guests. Kind Regards, Masuda
3 out of 5
by A verified traveler

Posted May 5, 2017 on Hotels
Comment from Hotel Management
May 12, 2017 by Masuda Mohamed, Hotel Management
Dear Guest, Thank you for choosing to stay at The Rex Hotel. We look forward to welcoming you back again. Kind Regards, Masuda
5 out of 5
by A verified traveler

Close to everything

Posted Dec 19, 2016 on Hotels
The room was spacious and felt more like an apartment than a hotel. Within walking distance to the Waterfront and the shopping mall, great location!
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at The Rex Hotel. I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again and wish you a merry Christmas and a prosperous New Year. Kind Regards, Masuda
4 out of 5
by A verified traveler

Posted Dec 7, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at The Rex Hotel. We look forward to welcoming you back again. Kind Regards, Masuda
5 out of 5
by A verified traveler from saudi arabia

amazing

Posted Oct 12, 2016 on Hotels
its very good experience i will back again
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us. I am happy to hear that you enjoyed your stay. The team looks forward to welcoming you back again. Kind Regards, Masuda
5 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us. We look forward to welcoming you back again. Kind Regards, Masuda
4 out of 5
by HENRY

Posted Jul 11, 2016 on Hotels
We enjoyed our stay and found the breakfast satisfactory
Comment from Hotel Management
Jul 19, 2016 by Masuda Mohamed, Hotel Management
Dear Guest, Thank you for staying at The Rex Hotel. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back again. Kind Regards, Masuda
4 out of 5
by A verified traveler

Posted Jun 14, 2016 on Hotels
It was great just to get away and relax.
Comment from Hotel Management
Jun 24, 2016 by Masuda Mohamed, Hotel Management
Dear Guest, The Rex Hotel team would like to take this opportunity to thank you for staying with us. We look forward to welcoming you back again on your next trip to the Garden Route. Kind Regards, Masuda
5 out of 5
by Deon from Cape Town

Stunning contemporary hotel

Posted Apr 30, 2016 on Hotels
Very relaxing, beautiful contemporary room, nice view and great service
Comment from Hotel Management
Jul 9, 2016 by Masuda Mohamed, Hotel Management
Dear Guest, Many thanks for posting a review. I am pleased to hear that you had a relaxing time with us and that the service was great. We appreciate your feedback and look forward to welcoming you back again. Kind Regards, Masuda
5 out of 5
by Richard

Posted Apr 17, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Masuda Mohamed, Hotel Management
Dear Guest, Thank you for choosing to stay with us. We look forward to welcoming you back again. Kind Regards, Masuda