All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. Best Regards, Gateway Inn Team
10/10 Excellent
Loulu
Traveled with family
Apr 21, 2024
Liked: Amenities
They are friendly and good services
Loulu
Stayed 7 nights in Mar 2024
Response from Miral on Apr 22, 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
The room was very clean and spacious. Traveling with grown son and grandsons it’s important for us to have room for all our stuff. Stores and restaurants are very close so the street is very busy but it was still very quiet in the room.
Guadalupe
Stayed 1 night in Apr 2024
Response from Miral on Apr 21, 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
10/10 Excellent
Saum
Traveled with family
Apr 19, 2024
Liked: Cleanliness, staff & service
It is always clean, the staff is always hospitable and gracious. Cleaning staff are very helpful and friendly. Front desk is always available at all times and they are always very polite
Saum
Stayed 3 nights in Apr 2024
Response from Miral on Apr 21, 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
10/10 Excellent
Saum
Traveled with family and small children, Traveled with partner, Traveled with family
There’s nothing about this establishment that I don’t like or agree with. The staff here are absolutely amazing! Front desk service is superb! Very professional and friendly. Cleaning staff skills are on point, and the customer service is excellent!
Saum
Stayed 2 nights in Apr 2024
Response from Miral on Apr 11, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
8/10 Good
Paulette
Business traveler, Traveled with partner
Apr 9, 2024
Liked: Staff & service
Disliked: Amenities
Female staff were courteous and delightful ladies. I was unsure of the guests but they kept to themselves or were friendly. I would start there again.
Paulette
Stayed 6 nights in Mar 2024
Response from Miral on Apr 17, 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
10/10 Excellent
Pablo, charlotte
Apr 8, 2024
Liked: Cleanliness
Pablo
Stayed 1 night in Apr 2024
Response from Miral on Apr 10, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Didnt like the construction of a building close by
Carldelle
Stayed 1 night in Mar 2024
Response from Miral on Mar 31, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
10/10 Excellent
Dennisse
Traveled with family
Mar 30, 2024
Liked: Amenities
Clean!
Dennisse
Stayed 1 night in Mar 2024
Response from Miral on Mar 31, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
8/10 Good
Rae lyn
Mar 24, 2024
Disliked: Amenities
Cosmeticaly the paint, walls and bathroom needs painted and cleaned. Bed comforter was a paper like sheet coverlet and was not sufficent for comfort or warming. Outdated room
Rae lyn
Stayed 1 night in Mar 2024
Response from Miral on Mar 31, 2024
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Gateway Inn Team
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Stayed here for a festival event. Very convenient for the price
Miranda
Stayed 4 nights in Mar 2024
Response from Miral on Mar 21, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
We cancelled our reservation… When we were checking in they asked for a $100 deposit for incidentals. The card we used to book the room was the same card we were going to use for the deposit and was told the card was declined!!! Which was a lie… He wanted us to pay cash!! So we left..
Patricia
Stayed 1 night in Mar 2024
Response from Miral on Mar 15, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Luz
Mar 10, 2024
Nothing it’s nasty
Luz
Stayed 1 night in Mar 2024
Response from Miral on Mar 12, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
2/10 Terrible
Brian
Mar 10, 2024
Brian
Stayed 1 night in Mar 2024
Response from Miral on Mar 31, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
4/10 Poor
Claudia
Mar 10, 2024
Claudia
Stayed 1 night in Mar 2024
Response from Miral on Mar 31, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Service at the front desk where really nice people thx again
Hugo
Stayed 2 nights in Mar 2024
Response from Miral on Mar 12, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Dharmeshkumar
Mar 9, 2024
Dharmeshkumar
Stayed 3 nights in Mar 2024
Response from Miral on Mar 31, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
I liked how speedy the check in process was. The teller was very polite and professional and fast. The room was very spacious and clean.
Saum
Stayed 2 nights in Mar 2024
Response from Miral on Mar 9, 2024
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
10/10 Excellent
Felicia
Business traveler, Traveled with family
Mar 8, 2024
Liked: Amenities
Quite
Felicia
Stayed 3 nights in Mar 2024
Response from Miral on Mar 9, 2024
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Dear Guest, Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Occupants were loud after hours. My peace was distributed. The carpet on the room was dirty. Heater vent was broken. I would not stay again or recommend
Kristin
Stayed 1 night in Feb 2024
Response from Miral on Feb 26, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
10/10 Excellent
Angeles
Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Absolutely warming and make your stay feel at home.
Angeles
Stayed 1 night in Feb 2024
Response from Miral on Feb 25, 2024
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
4/10 Poor
Jorge
Feb 22, 2024
Disliked: Staff & service
Jorge
Stayed 1 night in Feb 2024
Response from Rose on Feb 24, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Jakela
Feb 21, 2024
.
Jakela
Stayed 6 nights in Feb 2024
Response from Rose on Feb 24, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
8/10 Good
Rita
Traveled with family
Feb 19, 2024
Liked: Staff & service
Disliked: Cleanliness
Rooms need to be upgraded remove the carpeting and better mattresses and pillows
Rita
Stayed 3 nights in Feb 2024
Response from Rose on Feb 24, 2024
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Stayed 6 nights and only received maid service once after requesting. The elevator was broken so had to use stairs to carry luggage. Laundry room was broken. The AC/ Heater in the room was broken. Caught a cold because it was raining and freezing in the rooms.
Amber
Stayed 6 nights in Feb 2024
Response from Miral on Feb 18, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Edward L
Traveled with partner
Feb 5, 2024
Disliked: Property conditions & facilities
There was no microwave and the A/C UNIT WAS HARD TO USE. IT SHOULD BE REPLACE
Edward L
Stayed 1 night in Feb 2024
Response from Miral on Feb 18, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Jorge
Feb 2, 2024
Disliked: Staff & service
Jorge
Stayed 1 night in Feb 2024
Response from Rose on Feb 4, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
10/10 Excellent
angela
Feb 2, 2024
angela
Stayed 2 nights in Jan 2024
Response from Miral on Mar 21, 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
Carpet in 217 needs to be cleaned or replaced also lamp need to be replaced.
Verified traveler
Stayed 1 night in Jan 2024
Response from Rose on Jan 22, 2024
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. Your suggestion for carpet in 217 and the lamp is noted and we will try our level best to improve our service. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
8/10 Good
Isidro
Jan 19, 2024
Isidro
Stayed 1 night in Jan 2024
Response from Rose on Jan 22, 2024
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards,Gateway Inn Team
10/10 Excellent
Osman
Traveled with family and small children, Traveled with partner, Traveled with family
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
4/10 Poor
todd
Jan 10, 2024
todd
Stayed 1 night in Jan 2024
Response from Rose on Feb 4, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team
6/10 Okay
Cheryl
Jan 7, 2024
Cheryl
Stayed 1 night in Jan 2024
Response from Rose on Jan 16, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards,
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team
4/10 Poor
Robert
Traveled with family and small children
Jan 5, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Broken elevator and my wife was blind had to walk to the 3rd floor. Very inconvenient
Robert
Stayed 1 night in Dec 2023
Response from Rose on Jan 16, 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards,