Ratings based on 121 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Came in greeted warmly. Reminded about the breakfast buffet and that it was top notch. Really enjoyed the staff.
Comment from Hotel Management
Nov 19, 2017 by Ann Dujon, Hotel Management
I think I have a great staff they are warm and friendly to all our guest as if they were family. Hoped you enjoyed your breakfast and you stay. We will see you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Nahville

quiet

Posted Oct 16, 2017
Room was clean, ready on time, well provisioned, had plenty of available parking, and most of all was well insulated from other room sounds, even on a football & NASCAR weekend.
Comment from Hotel Management
Oct 16, 2017 by Ann Dujon, Hotel Management
Thank you for staying with us. We always do our best to have our rooms ready. It is pretty quiet up here on this hill and I am glad you di not have any trouble finding a parking place since this past weekend was pretty busy. We also try to make sure that our guest rooms are as quiet as possible we know how important it is to get a good night sleep it always makes you feel better after traveling. We hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Very clean and nright

Posted Oct 5, 2017
One of the nicest hotels we've stayed at. Very clean. Great coffee. Very friendly staff. Nicely appointed. Very comfy bed.
Comment from Hotel Management
Oct 5, 2017 by Ann Dujon, Hotel Management
Thank you for staying at Best Western. We do our best to keep our hotel as clean as you would yours I think I had a great staff. Our beds are comfy I always say it like sleeping on a cloud if you could do that. We look forward to seeing you soon
3 out of 5
by A verified traveler from CT, Hartford

Staff rude and not corporative

Posted Sep 2, 2017
Pros: nothing much
Cons: Hotel staff and reception and manager
Location: Very far from the town cenetr
Hi , I booked this hotel for my family and when they arrived they asked if they can use the closest branch for the stay but they refused and manager was very rude not cooperative at all, We explained what is the problem and if this hotel has some courtesy or manners they could do that as my family members are old and asked for a request which I believe any hotel do that, I regret to choose this hotel.
Comment from Hotel Management
Sep 9, 2017 by Ann, Hotel Management
I'm so sorry I'm not sure I understand your comment. Closet branch to what? I can assure you that our staff goes above and beyond for all our guest, so I cant imagine them telling you no. If you would please respond back or give me a call I would like to go over this a little more to have a better understanding. Kind Regards, Ann Dujon
4 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa, Alabama

Posted Aug 28, 2017
Close to where we were working. Nice hotel. Staff courteous.
Comment from Hotel Management
Sep 2, 2017 by Ann Dujon, Hotel Management
We are real close to a lot of business which is a plus. I have a great staff, and I will tell that you said they were courteous. Hope to see you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Adel Georgia

Quiet setting

Posted Aug 1, 2017
I had a great stay! Room was great for the price! Definitely would stay at this location again.
Comment from Hotel Management
Sep 2, 2017 by Ann Dujon, Hotel Management
It is quiet up here on this hill we are away from the highway and all the noise. We hope to see you again soon.
3 out of 5
by A verified traveler

One Night

Posted Jul 24, 2017 on Hotels
it was acceptable, nothing exceptional.
Comment from Hotel Management
Jul 29, 2017
Thank you for your feed back we are improving everyday and would like to say thanks.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans LA

Nice hotel, very friendly staff.

Posted Jul 15, 2017
Pros: The staff is so friendly.Very kind folks from management, front desk, house keeping, breakfast server.
Cons: lighted sign at intersection of Fieldstown Rd and Thompson. Almost missed the turn at night to turn left to go to hotel as it is in a unlighted street
Location: North of Birmingham in a safe area and convenient to all Birmingham activities 10 to 15 miles away
Very quiet, convenient to Birmingham....very friendly staff. Nice breakfast
Comment from Hotel Management
Jul 23, 2017 by Ann, Hotel Management
Thank you so much for responding to our guest survey. I will make share you kind comments with our entire staff. We hope that if your ever in our area again you would choose us for your lodging needs. Sincerely, Ann Dujon
5 out of 5
by Nancy

Nice place to stay

Posted Jul 11, 2017 on Hotels
Everything was great. Nice people, good good, clean and comfy.
Comment from Hotel Management
Jul 23, 2017
Thank you so much for responding to our guest survey. I will make share you kind comments with our entire staff. We hope that if your ever in our area again you would choose us for your lodging needs. Sincerely, Ann Dujon
5 out of 5
by Nancy

Nice hotel

Posted Jul 7, 2017 on Hotels
Everything was nice. Close to the highway, and clean. Breakfast buffet was sufficient.
Comment from Hotel Management
Jul 23, 2017
Thank you so much for responding to our guest survey. I will make share you kind comments with our entire staff. We hope that if your ever in our area again you would choose us for your lodging needs. Sincerely, Ann Dujon