Ratings based on 183 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Saint Paul, MN

Nic hotel close to train and restaurants

Posted Feb 17, 2018
Pros: Staff were very helpful, and offered the use of umbrellas. Apples were available for snacks. Lovely bar area.
Location: Near the train station and restaurants and shops.
We stopped in Toulouse for a couple days on our way to Carcassonne. The hotel was perfect for doing a walking tour of the city. We found great restaurants close to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel.

Posted Jan 12, 2018
This hotel really goes above and beyond for its customers. The room was impeccably big and spacious with everything needed supplied. The mini bar is included in the reservation so consuming it all is free, unlike many other hotels. The gym area is nice and water is provided for fitness lovers. All in all it was a great experience staying at this hotel and it’s in the city of Toulouse with minutes walk and you’ll discover the whole city.
Comment from Hotel Management
Feb 5, 2018 by Mr TAULAN Jean-Christophe -Front desk manager, Hotel Management
Dear Anonymous, Thank you to let us know about your stay in our hotel. Ours rooms provide free soft drinks as welcome, included in our minibar and Nespresso coffee machine. Our fitness room is well furnished (bike, rower, running machine,weight, bench) to allow you to work out as expected. We are located in the city, next to main points of interest as St Serrnin basilic, Capitole square, trainstation or airport shuttle drop off. We are happy to read that it has been a great stay and you enjoyed it as expected. We will be pleased to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice boutique hotel

Posted Nov 14, 2017
Close to all amenities. Friendly staff and very comfortable beds.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire, UK

Interesting hotel close to the Station

Posted Oct 22, 2017
The hotel lies in a rather scruffy street between Place Jean D'Arc and Gare Matabiau, with an unassuming entrance. However once you get inside it is fine. The staff were excellent and the rooms large and welcoming. Very quiet for a town centre hotel. Breakfast is expensive at 16 Euros but of excellent quality. Swimming pool rather small and a bit of a disappointment
Comment from Hotel Management
Nov 6, 2017 by Mr DARDE, general manager, Hotel Management
Dear Client, We thank you for your feedback, our staff works all year long very hard to provide the best service for our clients. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Location is not the best

Posted Oct 10, 2017
About 10 Minutes walk but not in very nice Nighbour, but many things around, The room size is bigger than usuall hotels in Toulouse.
Comment from Hotel Management
Oct 31, 2017 by Henri D., General manager, Hotel Management
Dear Customer, We thank you for your comments and we hope to have the pleasure to welcome you again soon. Best regards
5 out of 5
Recommended
for Couples
by A verified traveler from Devon

excellent hotel

Posted Sep 23, 2017
Pros: Staff, location and standard of accommodation
Location: plenty of good cafes and restaurants as well as local food shops and chemists. walking distance to all attractions.
the staff could not have been more helpful and friendly. The room was a good size with a very comfortable bed. The hotel position was perfect to walk to the main city locations and a,so the he train and bus routes. Plenty of nearby cafes and shops. Can recommend highly.
Comment from Hotel Management
Sep 25, 2017 by Mr DARDE Henri, Hotel Management
Chers clients, Toute l’équipe de l’hôtel Privilège Mermoz vous remercie pour votre aimable commentaire. Ce fut un plaisir pour nous de vous recevoir et de vous faire profiter au maximum de la belle ville de Toulouse. Nous espérons vous revoir parmi nous très bientôt ! Bien cordialement, Mr DARDE Henri Directeur
4 out of 5
by Sylvie

This traveler left a rating score only Posted Sep 22, 2017 on Hotels
4 out of 5
by A verified traveler

Nice hotel

Posted Sep 18, 2017 on Hotels
This being our second stay in 2 weeks, unfortunately, have noticed cleanliness in the toilet room is lacking finding hairs in numerous locations. The air conditioning was switched to ventilation though, after some 3 calls, the lady in reception sorted it out for us.
5 out of 5
by Gregory

Great stay!

Posted Sep 18, 2017 on Hotels
Excellent Hotel! Very comfortable bed, great breakfast, friendly staff and good location! Strongly recommend this property!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
Great location and lovely hotel; wonderful service, extremely comfy bedding and lovely toiletries. Excellent value for money. Will definitely go back.