Ratings based on 492 Verified Reviews

4.2 out of 5
93% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from venezuela

Nice hotel, near close to the Effiel Tower

Posted Aug 17, 2017
A great experience, the most important was very close to a lot of thing, you can go walking and discover Paris
Comment from Hotel Management
Aug 17, 2017 by The Management, Hotel Management
Dear Natasha, Thank you for sharing your valued feedback. We are glad to hear that you enjoyed your stay at Citadines Tour Eiffel as well as our great location. We look forward to welcoming you again in the near future. Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice location, excellent staff, excellent room

Posted Aug 2, 2017
The receptionists were all wonderful and made sure our stay was exactly what was we wanted for our honeymoon! The room was modern and clean. It's exactly what we were looking for for our honeymoon.
Comment from Hotel Management
Aug 3, 2017 by The Management., Hotel Management
Dear Shante, Thank you very much for sharing your experience at Citadines Tour Eiffel. We are very proud to have met your expectations and are delighted to hear that our dedicated staff contributed to make your time in Paris unfortgettable. We would be more than happy to welcoming you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
Everything fine but don't know how to get new towel.
Comment from Hotel Management
Jul 24, 2017 by The Management., Hotel Management
Dear Anonymous Guest, Thank you for sharing your experience at Citadines Tour Eiffel. We are very happy to learn that you enjoyed your stay with us. Furthemore, please accept our apologies if you have been given incomplete explanations during your check-in. We have a Comfort Office, in free access, where you can change your towels anytime. We look forward to welcoming you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Posted Jul 8, 2017
Wonderful location. Metro station near by makes all of most popular Paris landmarks only steps away. Monoprix across the street made for convenient shopping for necessities and weekend street market... fantastic shopping.
Comment from Hotel Management
Jul 9, 2017 by The Management, Hotel Management
Dear Tim, Thank you for your valued feedback. We are glad to hear that you had a great stay at Citadines Tour Eiffel. We are happy to know that our perfect location for shopping, local and small businesses knew to seduce you. We look forward to welcming you in the near future. Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Posted Jun 29, 2017
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
Comment from Hotel Management
Jun 30, 2017 by The Management, Hotel Management
Dear Rodrigueses, Thank you very much for your "excellent" feedback. We are truly delighted to have met your expectations and look forward to welcoming you again soon. Sincerely yours,
1 out of 5
by A verified traveler from palm beach, fl

Incredibly Hot nights

Posted May 29, 2017
Day 1 at check it we had to wait a bit because the room wasn't ready- but not a big deal they said there was a small issue but it was fixed. That night our room was hot!! I called and asked for help and they said there was nothing they could do and they would send a technician out the next day- that never happened. Night -2 it was so hot my nose was bleeding and my 6 year old decided to take all his clothes off and sleep in his underwear, so we decided to sleep with the windows open. I finally got on the computer and booked a different hotel close by instead. I'm in a foreign country with a small child do I didn't want to keep arguing with the hotel. This was not the paris I expected. We got more air condition from the McDonald's down stair and the Starbucks down the street than our own hotel room. Never Again.
Comment from Hotel Management
May 31, 2017 by The Management, Hotel Management
Dear Rebecca, We are deeply sorry to learn about your hot experience with us. We have been subjected to an unusual heatwave. Indeed, a very few air conditioners were not working properly, since resolved by our technician who does not need to enter into rooms to work on air conditioners, this would explain why you may think that nobody came. Once again, please accept our sincere apologies for failing to meet your expectations in your last stay experience. If you would be visiting Paris again, we hope that you will give us another opportunity to serve you better.
5 out of 5
Recommended
for Everyone
by A verified traveler from Markham Ontario Canada

Best Hotel for family

Posted May 21, 2017
This is by far one of the best family hotels that I have been to. It is spacious, bright and comfortable. The pullout couch could make 2 separate beds which is incredible and smart. The kitchen is ok, didn't have everything we need but good enough to prepare simple breakfast. It's quiet and so accessible to everything: Metro, pharmacy, supermarket, restaurants etc. It is only 10 min walk to the Eiffel tower, can't beat that. Staff is friendly and helpful. I am very happy about the stay.
Comment from Hotel Management
May 23, 2017 by The Management, Hotel Management
Dear Amy, Thank you so much for sharing your experience at Citadines Tour Eiffel. We are so delighted to learn that our location, kitchen and staff have contributed in making your stay even more enjoyable. We look forward to welcoming you soon again.
5 out of 5
by Jorge

Posted May 17, 2017 on Hotels
Comment from Hotel Management
May 23, 2017 by Direction, Hotel Management
Dear Jorge, Please let us thank you for sharing your experience at Citadines Tour Eiffel. We are delighted to hear that you had a pleasant stay and enjoyed your time in Paris. In the hope of welcoming you again very soon. The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from La Plata, Argentina

Good+apart hotel

Posted May 11, 2017 on Orbitz
Is a good apart hotel with a excelent location.The staff is excelent with Alexis in the front desk. Once time in a week they clean the rooms and in our (room 304)we hasn't broom and shovel to made the dairy clean.
Comment from Hotel Management
May 13, 2017 by The Management, Hotel Management
Dear Ricardo, Thank you for sharing your experience at Citadines Tour Eiffel. We are delighted to learn that you enjoyed, once again, your time with us as much as our location and amenities. Please be assured that your kind words will be shared with Alexis and the entire team. We also would like to thank you for your suggestions, they are something we can either learn or work on in order to improve our chances to better serve our beloved Guests.
5 out of 5
by Amarjeet

Worth Staying .

Posted May 11, 2017 on Hotels
Great Location, Nice Hotel. Convenient.
Comment from Hotel Management
May 31, 2017 by Direction, Hotel Management
Dear Amarjeet, Thank you very much for sharing your experience at Citadines Tour Eiffel. We are delighted to learn that you enjoyed our Residence as much as its great location. In the hopes of welcoming you again in the near future. The Management.