Ratings based on 268 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Lidia

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Mathilde J, Hotel Management
Dear Lidia, Many thanks for this 5 stars after your stay in our Hotel ! All the staff hope to welcome you back soon Best regards Catherine THEROND
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Small hotel, but very clean and excellent location. Walking distance to Tower Eiffel, public transportation, shopping center and cafe. Staff are very friendly.
Comment from Hotel Management
Aug 21, 2017 by Catherine THEROND, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
4 out of 5
by paul

Paris

Posted Jun 10, 2017 on Hotels
It was fine except no one ever answered the front desk if you called down for help.
Comment from Hotel Management
Jun 20, 2017 by Mathilde J, Hotel Management
Dear Paul Thank you for taking the time to share your feedback. I would like to apologize for the technical problem during your stay and confirm that the phone is now working well We hope to welcome you back to our hotel very soon! Sincerely, Catherine THEROND
4 out of 5
Recommended
for Everyone
by A verified traveler from Guam

Staff is VERY helpful, location is okay.

Posted Jun 4, 2017 on Orbitz
Staff is VERY helpful, location is okay. View was only available on higher floors. Nice hotel though. Close to good restaurants (La Regalia).
Comment from Hotel Management
Jun 20, 2017 by Catherine THEROND, Hotel Management
We very much appreciate your comments regarding your stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
4 out of 5
by SHAHID

Posted May 19, 2017 on Hotels
Comment from Hotel Management
May 27, 2017 by Mathilde J, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
5 out of 5
by Zydrius

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Mathilde J, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
5 out of 5
by Juan

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Mathilde J, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Close

Posted Apr 3, 2017
Pros: The staff was friendly and helpful-they accepted my bread bounty at the end of the day. The metro was steps away. Mattress was great. No odors. Refrg
Cons: Nothing
Location: Four or five restaurants within one to three minutes walk. Tower Eiffel was, a long, walk. The Seine river and bridge to La Rive Gauche are quite near
Looked for a hotel close to LaCordon Bleu, where I was taking a two day bread making workshop and the next week, a one day pastry workshop. This hotel was two blocks away and after standing from 2 to 8, I was elated to see the name after walking one block.
Comment from Hotel Management
Apr 4, 2017 by Catherine THEROND, Hotel Management
Dear Guest, Thank you for the great review of our hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from California, USA

Hotel Mercure Paris Tour Eiffel

Posted Feb 3, 2017
Very nice hotel - great staff, super close to Metro and easy walk to many restaurants and shopping!
Comment from Hotel Management
Feb 6, 2017 by Catherine, Hotel Management
Thank you for the great review of our hotel! I will share your comments with our team We are glad that you enjoyed your stay and hope to see you again very soon.
4 out of 5
by Dean

Clean and nice

Posted Dec 31, 2016 on Hotels
Julien was very nice at front desk. Room was nice. WiFi was good. Shower had shallow tray and overflowed onto floor. I asked to fix it while we were gone, but same thing happened next day.