Ratings based on 72 Verified Reviews

2.9 out of 5
56% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Bad policy

Posted Feb 16, 2017
Arrived at hotel and first thing clerk said was we have no hot water. He was very uncooperative in trying to help me find a solution "since he told me up front". I did get hot water that night and everything else was fine. Poor customer service and bad first impression
4 out of 5
Recommended
for Everyone
by A verified traveler from houston

Posted Jan 22, 2017
Good room for the price just hate they didn't have fridge and microwave. Beds were comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from from lubbock, stayed garland

convenient and clean

Posted Nov 22, 2016
Pros: convenient and clean
Cons: microwave and mini fridge in handicap rooms
Location: close to all the places we visited
The rooms were clean, staff was helpful and polite. great location for what we needed.
2 out of 5
by A verified traveler from US

Posted Oct 24, 2016
Pros: That is was right next to Denny's & the Frwy.
No refrigerator, had a hard time turning shower on and the floor was wet from a leak.
1 out of 5
by A verified traveler

Bad place

Posted Oct 8, 2016
It was one the worst rooms I evervhad. It was smelling funny and the staff was horrible.
2 out of 5
by A verified traveler

Nice room, 0 staff, no coffee, broken ice machine

Posted Aug 8, 2016
Pros: The room was spacious and roomy.
Cons: A more responsive management and staff.
Location: There are lots of food places to eat and places to shop if you dared to leave (you can't figure out how to get back in.)
The worst part about this hotel was it's location. You can leave but because of the roads all being divided or one way, you just can't return. Trying to get back into the hotel is like a maze. The noise off I-635 right next door is deafening and very unpleasant. Rooms were nice, well maintained and clean; however, the staff and manager were nowhere to be seen (hiding?) and the ice machine on my floor kept breaking, and even the measly offering of coffee in the morning was missing on my 3rd morning because THAT broke too! No swimming pool for the kiddies and no amenities in the room.
1 out of 5
by A verified traveler

Posted Apr 25, 2016
Never Ben at a hotel with so many hookers out side. Will never stay there again.
1 out of 5
by A verified traveler from Northwest hwy

There are drug baggies laying front of the door

Posted Apr 21, 2016
It was dirty and full of the wrong type of guest. Ladies standing around looking for hourly dates makes it hard for a normal woman to stay there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good room 4 the price

Posted Apr 10, 2016
Good room good value for what you pay a little crazy on the weekends. But over all good deal
3 out of 5
Recommended
for Everyone
by A verified traveler from andrews tx

OK for stay

Posted Mar 21, 2016
Usually stay there. Have no problems with area. Kids love it. Love rooms. No breakfast tho