Ratings based on 209 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by Michael

Beautiful Lobby but uncomfortable sleep

Posted Jan 3, 2017 on Hotels
The highlight of our 3 day stay was the super courteous service of the bellboy. The lobby terrace area is beautiful, but when your sleep is jeopardized that doesn't matter. The double bed is made of two twin matteresses that have toppers. The toppers kept sliding off the mattress and the the mattress kept slipping off the bed. Also, even with the slightest movement, the headboard would bang against the wall as it is not attached but stands loose and unstable. The slipping of the toppers kept causing the glass tops of the night tables to slide off, making you constantly cautious that anything else on it wouldn't fall off. On top off all of this, a lot of water would accumulate on the window counters in the room and the bathroom, causing our toiletry bags to become wet and there was even water build up on the back wall of the bedroom facing the parking lot. We were in rm 329. We were originally offered rm 103 but that shower stall was tiny and old. This hotel has a lot of potential but a lot more attention needs to be placed on the quality of the sleep in the rooms.
4 out of 5
for Everyone
by A verified traveler from munich, Germany

Relaxing hotel close to city center and Zugspitze

Posted Dec 19, 2016 on Orbitz
Holiday decorations were beautiful. The pool is amazing. The restaurant food was delicious...especially the fondue!
5 out of 5
by Andrew from Mount Dora, Florida

Great place to stay

Posted Mar 21, 2016 on Hotels
Most comfortable bed on our entire trip. People were warm and friendly. Breakfast was very good. Nice hotel
5 out of 5
by Jason from Columbus, OH USA


Posted Oct 7, 2015 on Hotels
We asked for a room facing the city on the top floor and we got it! Great view of Garmish. Big bathroom. Window over the shower/bath which could open and look out over the city while in the shower. Be sure to check out the breakfast, it was amazing: tea bar, salmon, eggs, breads, jams, so good. The hotel is not downtown, we had to drive into town for dinner.
5 out of 5
by Bertus

This traveler left a rating score only Posted Sep 16, 2015 on Hotels
4 out of 5
by Munther from Oman


Posted Aug 19, 2015 on Hotels
No AC ,
3 out of 5
by A verified traveler


Posted Jul 21, 2015
Pros: Morning staff made good coffees.
Cons: Well first of, there is no air conditions in any rooms. Horrible stay. When temps reach 40 it is very hard to breath and sleep in this hotel. To make
Location: 1/2 hour walk into town. 30 min to see something walking but only a 5 min drive but then the problem is to find a parking spot. Better of looking for
Well first of, there is no air conditions in any rooms. Horrible stay. When temps reach 40 it is very hard to breath and sleep in this hotel. To make matters worse, cannot leave windows open at night because fruit fly's, buts, spiders invested the room. Had to move out into another room at midnight. Then there were no amentie's in the rookm, such as coffee, coffee pot, tea, milk, sugar. Nothing. Very basic for the cost. Went down for a meal and paid 48 euro's for buffet. Terrible. Cooked the food before 6 and it was still sitting there after 8 pm. Same case with the breakfast. Cooked it before 6 am and it sit s there til closing.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2014 on Hotels
5 out of 5
by tendenz

This traveler left a rating score only Posted Mar 1, 2014 on Hotels
4 out of 5
by Mark W from Germany

Alps Trip Made Easy

Posted Feb 7, 2014 on Hotels
Great location near US military facilities for US forces, and overall amazing location near Austrian border and Zugspitze. Breakfast and in-house bar are exceptional. Renovated rooms are spacious and adequately clean…. four stars earned indeed. Intend to use again when returning for skiing in the area next winter.