Ratings based on 427 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
The staff is friendly and helpful. It's a great place to stay if you are going to a concert at the Walnut Creek Pavilion.
Comment from Hotel Management
Jul 19, 2017 by Latoya, Hotel Management
Dear Anonymous, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Latoya Manuel Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel but not breakfast.

Posted Jul 14, 2017
The hotel and staff were fine the breakfast wasn't very good.
Comment from Hotel Management
Jul 19, 2017 by Latoya, Hotel Management
Dear Tim, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Latoya Manuel Assistant General Manager
2 out of 5
by A verified traveler

Posted Jul 12, 2017
Air Conditioning wouldn't cool room below 80. No water pressure in shower. Tough parking lot to negotiate Big mistake. Typically stay in Hilton or Marriot properties.
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Posted Jul 7, 2017
Super friendly staff, great area walking distance from a lot of great restaurants
Comment from Hotel Management
Jul 10, 2017 by Latoya, Hotel Management
Dear Emily, Thank you for taking the time to post your experience on our property. We are so pleased that you enjoyed your stay. We appreciate your kind words, and we hope you visit our property again. Sincerely, Latoya Manuel Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Quick Over Night Stay

Posted Jul 3, 2017
Pros: Location and Rate
Very Friendly Staff - Room was Clean - Price was VERY good. - Close to shopping and all kinds of Restaurants - Over All a very good value.
Comment from Hotel Management
Jul 10, 2017 by Latoya, Hotel Management
Dear Keith, Thank you for taking the time to share your experience on our property. We are so pleased that you enjoyed your stay. The staff enjoyed reading your comments. Thank you for your kind words, and we hope you visit us soon! Sincerely, Latoya Manuel Assistant General Manager
4 out of 5
by Joshua

Hotel looks better in reality than in pictures

Posted May 16, 2017 on Hotels
The hotel was actually better than expected. Room was clean and quiet. The staff was friendly.
Comment from Hotel Management
May 21, 2017
Dear Joshua, Thank you for writing a review on our property. We are so pleased that you enjoyed your stay. Thank you for your kind words and we hope you come back and visit us. Latoya Manuel Assistant General Manager
2 out of 5
by mary

Posted May 11, 2017 on Hotels
Needs a proper cleaning!!! Carpet dirty and needed a thorough vacuuming. Sink did not drain. Found hair in sink and bathtub.
5 out of 5
by A verified traveler

40Anniversary

Posted May 1, 2017 on Hotels
Very nice facility. Would stay there again.
Comment from Hotel Management
May 8, 2017
Dear Verified Traveler, Thank you for completing a survey on our property. We are so pleased that you enjoyed your stay. Thank you for choosing our location to celebrate your 40 Anniversary. Whenever you're in the Garner area, please come back and visit. Sincerely, Latoya Manuel Assistant General Manager
5 out of 5
by Ange

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 8, 2017
Dear Ange, Thank you for completing a survey for the Best Western Plus Edison Inn. We are so pleased you enjoyed your stay. When visiting the Garner area, you're welcome back. Sincerely, Latoya Manuel Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
Room was clean comfortable and the staff was friendly and knowledgeable.
Comment from Hotel Management
May 2, 2017 by Latoya, Hotel Management
Dear Anonymous, Thank you for completing a survey on the Best Western Plus Edison Inn. We are so pleased you enjoyed your stay. Thank you for your kind words about the staff. I will make sure the staff read your comments. Thank you again, and we hope to see you again! Latoya Manuel Assistant General Manager