Ratings based on 344 Verified Reviews

4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Very nice hotel

Posted Oct 9, 2017
Pros: It's proximity to everything and easy access to the interstate.
Cons: Little to much noise during the early morning and not with the staff but with guest leaving and getting ice out of the machine and talking to loud.
Location: Location was great and there was shopping nearby and great restaurants
Hotel was very nice and clean and It was close to restaurants and shopping.
Comment from Hotel Management
Oct 9, 2017 by Nicole Turza, GM, Hotel Management
Thank you for choosing the Fairfield Gastonia, we are so pleased to hear you enjoyed your stay. Thank you for the great feedback and we look forward to seeing you next time!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers, FL

Evacuees

Posted Sep 17, 2017
They were very accommodating to people with pets that had evacuated. Very friendly staff and the rooms were clean and comfortable.
Comment from Hotel Management
Sep 18, 2017 by Nicole Turza, Hotel Management
Thank you for the feedback regarding your stay. We are so glad to hear that you enjoyed our hotel and that we were able to meet your request. We look forward to seeing you next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Very nice staff

Posted Sep 12, 2017
Overall experience was very good. I enjoyed the breakfast and the staff was very pleasant. The front desk supervisor was very polite and welcoming. She made us feel so at home. We had an issue in our room and she came up immidiately to fixed it. I would definitely stay there again. Again a big thank you to the front desk supervisor my family and I really appreciate your generosity.
Comment from Hotel Management
Sep 14, 2017 by Nicole , Hotel Management
Thank you so much for choosing the Fairfield Gastonia for your recent trip. I am glad to hear that you enjoyed your stay and that Melody was able to take care of the issue with the room. We look forward to seeing you next time you are in town. Nicole Turza General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Posted Aug 28, 2017
Cons: Do repairs better.
Location: Restaurants are very close. Mall not to far away.
It looks like there was water damage to the bathroom ceiling. Repairs were shoty. The staff was great. Upkeep on the pool is fantastic.
Comment from Hotel Management
Sep 1, 2017 by Kamal Rama, Hotel Management
Thank you for your feedback. We have relayed the message to the maintainance department. We hope that you would give us a second opportunity to serve you better.
5 out of 5
Recommended
for Everyone
by A verified traveler from savannah, ga

Posted Aug 24, 2017
The staff were friendly and helpful. We enjoy our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2017
Nice and clean and quiet. Nothing fancy but just right.
5 out of 5
by Richard

Excellent quality

Posted Jul 15, 2017 on Hotels
Excellent quality and personal service
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Jul 11, 2017
Pros: Quiet and comfortable
Location: Mall, fast food restaurants
We found the hotel clean, comfortable, and close to the mall and restaurants. We only spent one night there and had no problems. It was quiet and I thought the room was pretty spacious compared to others we've stayed at. The breakfast was your average hotel breakfast. There was a variety of things to choose from and the waffles were actually pretty good. We would definitely stay there again.
4 out of 5
by John

Highly Recommended

Posted Jul 10, 2017 on Hotels
Comfortable bed, great breakfast, efficient & cheerful staff. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Overnight stay after a concert.

Posted Jun 30, 2017 on Orbitz
Pros: Cleanliness.
Cons: Can't think of anything.
Location: Close to the interstate system, and convenient to our concert.
Check-in was quick and convenient. Nice clean rooms and an excellent breakfast.