Ratings based on 1,024 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Sale

Posted Oct 18, 2019
Great views over Newcastle & the river. Brilliant location.
4 out of 5
by A verified traveler from Dorset

Posted Oct 16, 2019
Check in and out was really good; the receptionists were friendly and professional
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 4, 2019
4 out of 5
by A verified traveler from London

Posted Sep 25, 2019
The hotel and staff was generally very good, however the water pressure was low and it took ages for the water to warm up! Also some of the fixtures like plug sockets were coming away from the wall and the one in the bathroom didn’t work
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2019
4 out of 5
by A verified traveler

Posted Sep 15, 2019
Great position for quay and city. Lovely views from river view rooms
5 out of 5
by A verified traveler

Posted Sep 9, 2019
Ideal location, clean, tidy, great views and the staff were brilliant. Hilton delivers as usual.
5 out of 5
by A verified traveler

Posted Aug 13, 2019
Room was clean and comfortable . Had a good view of the bridges