Ratings based on 27 Verified Reviews

4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 31, 2016
Here for holidays convienent and very clean and spacious
Comment from Hotel Management
Jan 6, 2017 by Guest Relations Manager , Hotel Management
Dear Guest, Wow! Thank you for sharing your Holidays with us due to our location being conveniently located for your get together. We are also glad the cleanliness and space were also plus for your time here. Thank you again for staying with us and we look forward to having you back as a guest soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

I enjoyed the visit but unfortunately new dish tv

Posted Dec 12, 2016
I had a great stay except, and not there fault, but my guide on the dish network didn't work. But I was told many times by the staff it was new and they was working the bugs out. The overnight desk clerk was kind enough to come to my room and tried to fix it, but it didn't continue working.
Comment from Hotel Management
Dec 15, 2016 by Guest Relations Manager , Hotel Management
Margie, Thank you for staying with us and taking the time to share your review and rating. We are happy to hear we met most of your needs, though we apologize the dish network guide wasn't working and though the staff tried we were unable to address the issue for you. We hope you will return for another stay the next time your back this way.
3 out of 5
Recommended
for Everyone
by A verified traveler from Galveston

Good Stay

Posted Jul 26, 2016
The hotel is clean enough but is in need of some upgrades. The furniture in my mom's room was broken and mismatched. The carpets were worn and the walls marked. The beds and bedding were very comfortable. The free breakfast had a good selection.
Comment from Hotel Management
Aug 5, 2016 by Guest Relations Manager, Hotel Management
Dear adwnclearlak, Thanks so much for the positive feedback score you posted about your experience here at Ramada-Gatesville. We appreciate your positive feedback score and for pointing out aspect that needs attention so we could stay competitive. We will do our best to make your next visit a better, more pleasant experience. We hope to see you again soon.
2 out of 5
Recommended
for Everyone
by A verified traveler from TX

The room was clean. The staff was nice.

Posted Jun 2, 2016
No towels for the pool. The bed was hard. The staff was helpful regarding the area. The room was clean. Overall we were satisfied with our stay.
Comment from Hotel Management
Aug 5, 2016 by Guest Relations Manager, Hotel Management
Dear grandtraveler, Thank you for sharing your feedback, I am sorry for the oversight in providing towels at our pool. Your comment is noted, this will be shared with the team for reference. Please do call our staff’s attention for assistance on your next visit. We hope to see you again soon.
2 out of 5
by A verified traveler

Bad "energy" management

Posted Apr 14, 2016
Pros: Location
Cons: Don't mess with the room air conditioning
Location: Nothing, Gatesville is a place you get stranded in.
They turned off the air conditioner in the middle of the night. The room heated up and became uncomfortable until just before dawn when it was turned back on. This is totally unacceptable and has caused me to blacklist other motels. This Ramada is now on that list.
Comment from Hotel Management
Jan 6, 2017 by Guest Relations Manager , Hotel Management
Dear Guest, Great to hear our location worked well for your traveling needs. We are sorry to hear our heating and cooling policies didnt meet your preference and due to this you felt it was unacceptable. Thank you for your feedback and we will work to address this better. Best wishes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant

Posted Jan 3, 2016
Very pleasant stay Room was huge and clean bathroom very nice
Comment from Hotel Management
Jan 16, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thanks so much for your lovely review. I am very glad that we have sufficed your accommodation needs following your visit here at our hotel. We will do our best to make your next visit another fabulous experience. We hope to welcome you back to our hotel again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Close to major roads

Posted Nov 29, 2015
Very friendly staffs. I was expecting bagels or muffin for breakfast but instead they have eggs, pancakes, muffin with gravy and etc. Really had a good experience in this hotel
Comment from Hotel Management
Jan 17, 2016 by Guest Relations Manager, Hotel Management
Hello Faith, We are so delighted that we have met your satisfaction following your visit here at our hotel. Please know that your business is valuable to us, we will make certain you will continue to enjoy your future visit here at our hotel. Have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Posted Nov 17, 2015
stayed here on a Saturday night after attending a Baylor football game. It got the job done.
Comment from Hotel Management
Jan 16, 2016 by Front Desk Manager, Hotel Management
Hello Pendejo , Thank you for letting us know that we have met your satisfaction following your visit here at our hotel. it is great to learn that our effort have paid off and you were pleased with your stay here with us. We will make certain your next visits will be another fine hotel experience. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Gatesville 2015

Posted Sep 28, 2015
Check in was terrible their card reader was down. I ended up giving them a cash deposit. The staff was nice. The breakfast was good.The bed was the older spring type. Our room was clean.
2 out of 5
by A verified traveler

Smelly room

Posted Sep 27, 2015
Pros: Friendly hotel staff
Cons: Need new pillows, sheets. Clean carpets. Deodorize room.
Room smelled bad. Room Oder was musky. Bedding smelled bad. Pillows smelled like. Perspiration