Ratings based on 343 Verified Reviews

3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
Nice stay at a reasonable cost in Ottawa. Good breakfast too.
Comment from Hotel Management
Dec 29, 2017 by julie Desjardins, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Val-d’Or

Close to many things!!!

Posted Nov 3, 2017
Enjoyed our stay, bed a little small and not that comfortable. Nice staff!!!
Comment from Hotel Management
Nov 4, 2017 by Julie D., Hotel Management
Thank you
4 out of 5
by Alexandra

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Oct 28, 2017
thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
Cons: Card entry was difficult to operate into the room and from the back door. Repairs needed as others had the same problem.
Good experiuence. The review on the internet was a real pain and wasted my time so I will never do a review again.
Comment from Hotel Management
Oct 11, 2017 by GM, Hotel Management
We are sorry about the card problem we are trying to fix it
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 24, 2017
Pros: staff & clean room
Cons: an elevator would be very nice
Front desk staff was excellent. Suggested where to eat etc...
Comment from Hotel Management
Oct 11, 2017 by GM, Hotel Management
Thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Short drive to downtown Ottawa

Posted Sep 19, 2017
Staff was friendly and helpful, my boyfriend was grateful they were bilingual as he does not speak french. Rooms were spacious and clean. Only down fall is if your carrying a lot of luggage there's no elevator to the 2nd floor. Other than that we had a pleasant stay here!
Comment from Hotel Management
Oct 11, 2017 by GM, Hotel Management
Thank you for your review, we are happy that you enjoy your stay. Hope to see you soon
4 out of 5
by A verified traveler

I would recommend it.

Posted Sep 9, 2017 on Hotels
We had a lovely stay.
Comment from Hotel Management
Oct 11, 2017 by Stephanie, Hotel Management
Thank you for your review, we are happy to know that you love your stay.
4 out of 5
by David

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Oct 28, 2017
thank you
3 out of 5
by A verified traveler from Toronto

Fine hotel

Posted Sep 4, 2017
Pros: Clean sheets
Cons: better bilingual staff
Location: Across from a mall
The hotel was fine, everything was great except I was charged to a credit card I asked not to be charged to a day before I checked in for an amount that wasn't what I was billed for at the end of my stay. Receipt said 420 and they charged me 470.
Comment from Hotel Management
Sep 9, 2017 by Stepanie , Hotel Management
Thank you for your review.
4 out of 5
by Allen

Posted Aug 31, 2017 on Hotels
Comment from Hotel Management
Oct 28, 2017
thank you