Ratings based on 33 Verified Reviews

4.3 out of 5
94% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by C from Ky

Posted Dec 12, 2013
Pros: Location
Cons: WiFi did not work
1 out of 5
by jennifer from NC

Very misleading

Posted Nov 19, 2013
My in room jacuzzi was actually a dirty bathtub in the bathroom with a sliding window that opened into the bedroom. The creek side view was really a view of the parking lot. The best thing I can say about this hotel was when we told the unfriendly staff that we wanted a refund they in fact gave us a full refund which is against their policy. We found a great hotel across the street with great amenities, friendly staff and a wonderful view all at a cheaper rate.
5 out of 5
for Everyone
by A verified traveler

Great motel!

Posted Aug 17, 2013
Location: Great location in downtown Gatlinburg! An easy walk to the space needle, convention center, Ripley Believe it or Not, restaurants, and candy shops!
We enjoyed this motel! It was a little more expensive than we were looking for but would definitely go back.
3 out of 5
for Everyone
by robert from jefferson,tn

ok for a day

Posted Apr 5, 2013
Cons: Walking to another hotel to use the pool
Whished the pool and hot tub was open and price was pricey we found cheaper room at the Hilton after we left
5 out of 5
for Everyone
by Amanda from Fort Campbell, KY, USA

A comfortable hotel and great for families

Posted Apr 3, 2013
Pros: Pillows and blankets.
Cons: The remote didn't work like we wanted it to.
Location: It was great. In walking distance to everything.
The hotel was awesome. The bed was so comfortable and I loved the pillows and blankets. It was in walking distance of everything witch was great for me and my family. The only thing my husband didn't like was the remote you the tv. Other then that everything was awesome. If I could have taken home the pillows and blankets I would have. I recommend this hotel to everyone.
5 out of 5
for Everyone
by Alana from Louisiana, USA

Awesome Hotel

Posted Mar 10, 2013
Location: Great location within walking distance to most everything
Nice cozy lobby as well as comfortable rooms. Great location.
5 out of 5
for Everyone
by Sadie from Georgia

Nice weekend getaway

Posted Feb 4, 2013
Pros: friendly staff
Cons: broken tiles in bathroom, noise from Ober Gatlinburg our first night but no noise the second night, probably because of the weather.
Location: central location on the Parkway near all the shops and next door to Ober Gatlinburg.
only negatives were cracked tile in our bathroom and some dust in various places, other than that the room was very comfortable and clean and the staff was very friendly and helpful. There was a nice assortment of breakfast foods in the lobby and good coffee.
4 out of 5
for Couples
by A verified traveler from Baton Rouge,la

Great Hotel for Gatlinburg

Posted Dec 3, 2012
Pros: Fireplace
Cons: Can't think of it
Location: Great
Hotel In the Middle of Down Town. Staff are friendly. Great location for any Season.
5 out of 5
for Everyone
by A verified traveler

Sold on Hampton Inns!

Posted Nov 12, 2012
I am sold on Hampton Inns. The smiles were everywhere and at all times! Everyone there was helpful, cheerful and positive. I loved that most of all.... breakfast was superb too!
5 out of 5
for Everyone
by Tina from Tennessee

Weekend get away

Posted Nov 5, 2012
Pros: Good breakfast plenty of variety
Location: Good location to everything
Clean upscale comfy beds. Friendly staff and good complimentary breakfast