Ratings based on 291 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 2, 2017 on Hotels
5 out of 5
by Luz Marina

Great family stay

Posted Apr 6, 2017 on Hotels
Great place to stay with family
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Beautiful hotel

Posted Mar 14, 2017
Pros: Very nice, comfortable, fireplace, jacuzzi tub, great location!
Location: The location of the hotel is near downtown Gatlinburg. So much to do and see nearby. Lots of things are within walking distance.
We had a villa and enjoyed it very much. It was so nice and comfortable. Loved having a fireplace and jacuzzi tub. We got to park our car inside the garage which was really nice. Great location, walking distance from everything downtown in Gatlinburg. Enjoyed our stay very much. Wish we had more time to enjoy all there was to offer at this hotel. We will definitely go back to this hotel again.
5 out of 5
by Mark

This traveler left a rating score only Posted Mar 12, 2017 on Hotels
5 out of 5
by Russell

Posted Mar 8, 2017 on Hotels
Very enjoyable stay. Friendly staff, lots to do in walking distance.
5 out of 5
by kellie

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Ky.

Great location

Posted Mar 5, 2017
We've stayed here for 5 years straight. We love this place except for this year. They were roofing the building from 8:30 am till dark, the whole time we were there and they wouldn't even give us a discount .
5 out of 5
by April

This traveler left a rating score only Posted Feb 25, 2017 on Hotels
5 out of 5
by Anthony

Posted Feb 6, 2017 on Hotels
It was amazing...more room than we figured...slept 6 perfectly
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Wonderful stay

Posted Feb 6, 2017
Had a great time at resort. Room was great, able to make snacks and breakfast each day. Beds were comfy. Short distance to attractions.