Ratings based on 531 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by David

Sad!

Posted Nov 12, 2017 on Hotels
It was very clean, but the condo we were in was dilapidated. Furniture cut, all needed paint, microwave cut off and on. I’ve stayed here before with better results.
2 out of 5
by A verified traveler from Ohio

Great location.

Posted Nov 6, 2017
The staff was nice, the place was quiet and the room was clean but the condition was poor. Gouges in sitting area walls, paint peeling off bathroom wall. Suspended ceiling needing repair, hairdryer would not work. Nice location within walking distance of the Main Street.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toccoa,Ga

Gatlinburg Tennessee one night stay

Posted Nov 3, 2017
Pros: the room was clean an had no odor smell. The room was ready so got to check in early. The heat worked great an had plenty of hot water for shower.
Cons: The room needed updating an newer towels.
Location: Located on side street but within walking distance of main attractions an restaurants.
Got to check in early, room was as expected {from reading reviews} Had two cars an got to leave one parked there when we hiked overnight. Office personnel was very helpful a polite.
3 out of 5
by charles

Oke Square

Posted Oct 29, 2017 on Hotels
needs a new couch but everything else was ok
4 out of 5
by Randy

Needs a little work but ok.

Posted Oct 17, 2017 on Hotels
Rooms were needing attention but a fair value. On site people were great. Room needed more cleaning and new furniture and fixtures.
2 out of 5
by kathy

don't do it. room 315 sucks

Posted Oct 16, 2017 on Hotels
check your room first. staff lie to us.
4 out of 5
by Faith

Nice place to stay

Posted Oct 11, 2017 on Hotels
Enjoyed the size and cleanliness of the rooms but really needs to be updated
2 out of 5
by Kellie

dirty

Posted Sep 25, 2017 on Hotels
The lication was good but the condo was dirty. The couch is badly stained, the hanle to the fridge missing and floors very dirty. The outdoor pool was very dirty also.
2 out of 5
by Jesse

Posted Sep 16, 2017 on Hotels
Holes in shower wall no phone no wood for fireplace no tv remote that work
4 out of 5
by Danny

Gatlinburg

Posted Sep 9, 2017 on Hotels
It was a overall a nice place to stay