Ratings based on 253 Verified Reviews

3.5 out of 5
70% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good location

Posted Dec 26, 2017
Great location. Hotel comfort just ok. Had a great trip
3 out of 5
Recommended
for Everyone
by A verified traveler from Gatlinburg, TN

Great Location

Posted Dec 15, 2017
Pros: Location
Cons: Needs new carpet
Location: Close to Ole Smoky Moonshine and all attractions ..
Great location on the strip, downtown Gatlinburg...Easy Walking distance ...
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Nice staff, easily accessible, clean rooms:

Posted Dec 11, 2017
Always a great and easy stay with the Reagan. My only downfall is that we had left the room early to grab breakfast and I had come back afterwards to retrieve my gloves that had been left behind (this was all prior to the checkout time) and the room had already been entered into and my gloves were gone. The room wasn’t cleaned completely but it had been tidied a bit by the housekeeping. So I was a bit bothered that I couldn’t trust the hotel to leave my belongings alone while I wasn’t in the room (regardless if I had seemingly already left the premises or not, because I hadn’t). But overall we love this hotel and the staff. We actually paid for, walked into, and left a different hotel at the beginning of our trip to come and stay at the Reagan instead due to its cleanliness, accessibility and the kindness of the front desk staff. Will be back, for sure!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
We loved it because it was close to the convention center. We only used our car once while we were there.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice

Posted Dec 1, 2017
Liked that is was in walking distance of everything!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Great location, good price, big rooms. We would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus Ohio

Awesome

Posted Nov 17, 2017
This is a great hotel located right in the strip of all Gatlinburg attractions. Although the breakfast left a little more to be desired it was a peaceful location and walking distance to everything. This hotel has a great price for where it it located at. I️ would love to stay at this hotel again.
Comment from Hotel Management
Nov 23, 2017 by Carrie Lawson, Hotel Management
We are pleased that you enjoyed your stay with us and would love to see you again next time you are in the area. Have a blessed day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, oh

Nice hotel

Posted Nov 11, 2017
Very nice & perfect right on the strip. Private sheltered parking was very nice. Small breakfast was nice too.
Comment from Hotel Management
Nov 23, 2017 by Carrie Lawson, Hotel Management
We are pleased that you enjoyed your stay with us and would love to see you again next time you are in the area. Have a blessed day.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Ga

Posted Nov 9, 2017
quiet hotel. easy access to the stip. but no view of the mountains.
Comment from Hotel Management
Nov 23, 2017 by Carrie Lawson, Hotel Management
We are glad you enjoyed the location of our hotel and look forward to accommodating you again.
1 out of 5
by A verified traveler from Gatlinburg Tennessee

Posted Nov 2, 2017
The Reagan hotel in Gatlinburg resort was the worst hotel I've ever seen in my life the floors were dirty that windows were dirty they had burn Holes in the Floor from irons they had stuff took it out pipes for showing I've had pictures of all that stuff I've sent to you I try to get ahold of you guys so I can get out the first day you never return my phone call when I Expedia never returned my phone call I had to call Expedia Citibank to get you to finally talk to me between you between you and the hotel and you recommended is 3 out of 5 or 3 out of 4 I don't remember which it was this hotel was a. I don't ever recommend them kind of hotels to me ever I expected better from you since I use you for traveling all the time
Comment from Hotel Management
Nov 23, 2017 by Carrie Lawson, Hotel Management
We are very sorry for your inconvenience. We have addressed these issues with the appropriate departments.