Ratings based on 1,688 Verified Reviews

3.5 out of 5
73% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from LINCOLNTON NC

THE VERY BEST

Posted Oct 26, 2017
Pros: WONDERFUL STAFF, NICE ROOMS, FIREPLACE THAT WORKS!!!!
Cons: NOTHING REALLY
Location: RIGHT IN TOWN, WALK TO YOUR FAVORITE RESTAURANT AND ANYTHING FUN
STAFF WAS EXCELLENT AND WAS GREETED WITH A SMILE! ROOMS WERE VERY NICE AND CLEAN! MOTEL IS IN WALKING DISTANCE TO EVERYTHING IN GATLINBURG. WE WILL DEFINITELY COME BACK!!!!
Comment from Hotel Management
Oct 29, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your wonderful comments about our nice, clean rooms and our wonderful staff. Our friendly staff is always dedicated to making everyone feel welcomed, and we are so glad that our staff exceeded your expectations. We are enjoyed hosting your Gatlinburg getaway, and we cannot wait to host you again. Best travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Nice, clean and in walking distance of shopping.

Posted Oct 24, 2017
We had a wonderful time as usual. Just came up for the weekend with friends. They just git married and this was just a little getaway.
Comment from Hotel Management
Oct 29, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your wonderful comments about our nice, clean rooms and our good location. We are so glad that you had wonderful time. We enjoyed hosting your little getaway. We hope you will stay with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location next to restaurants

Posted Oct 20, 2017
Loved fireplace. Staff is very friendly and helpful
Comment from Hotel Management
Oct 21, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your great comments! It was our pleasure to host your stay. We hope you will stay with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Posted Oct 16, 2017
Very nice staff. Helped us with some problems we had. Rooms very clean and well laid out.
Comment from Hotel Management
Oct 20, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your wonderful comments about our nice staff and our clean, well-laid-out rooms. Our staff always appreciates the opportunity to help our guests, and we are glad that we were able to assist you during your stay. We enjoyed hosting your Gatlinburg getaway. We hope you will stay with us in the future.
2 out of 5
by A verified traveler

Weekend Gettaway...but nothing but problems

Posted Oct 16, 2017
Pros: Room was clean
Cons: Outside appearance is horrible, parking is terrible.
Location: Lots to do....
They only allow one vehicle per room, which is a big problem when you are meeting someone at the hotel to share a room. We had to park in a lot WAY down the street. The hotel manager was rather nasty about the whole thing and treated me like I should have known better. We'll, I don't stay in Gatlinburg...so didn't know there was a parking problem. The hotel is really old on the outside and our door looked like it had been treated bad for 100 years. It was noisy and we didn't like it at all. Way overpriced!
Comment from Hotel Management
Oct 20, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate all comments and feedback from our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location, rooms completely modern!

Posted Oct 16, 2017
Walking distance from the Main Street, the room we stayed was completely new, great towels, pillow and the bed very comfy. Breakfast with fruits and juice, and staff team super helpful. Highly recommend this lodge!
Comment from Hotel Management
Oct 16, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your wonderful comments about our location, our completely modern rooms, and our super helpful staff. Our staff takes great pleasure in helping our guests. We are so fortunate to have this great location within easy walking distance to the main street. Thank you for highly recommending us, and we hope you will stay with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Oct 2017

Posted Oct 14, 2017
They were so nice. Rooms clean. Hotel close to everything
Comment from Hotel Management
Oct 14, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your wonderful comments about our nice staff and our clean rooms. We are so fortunate to be located on the quiet side of downtown Gatlinburg. We hope you will choose to stay with us in the future.
3 out of 5
by A verified traveler

Posted Oct 11, 2017
Clean, renovated room but outside needs much improvement.
Comment from Hotel Management
Oct 14, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your feedback, especially about our clean renovated rooms. We are still in the process of renovating the entire property, including our exterior. We hope you will choose to stay with us in the future and see the amazing improvements we have made to exterior.
3 out of 5
by A verified traveler

Posted Oct 10, 2017
Room very tastefully refurbished although llacked a bit of finishing off. Breakfast very limited and disappointing.
Comment from Hotel Management
Oct 12, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your feedback. We are still in the process of improving the entire property, including our breakfast selection. We hope you will choose to stay with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Great Stay!!

Posted Oct 9, 2017
Nice, large, and clean room with comfortable bed. Great location with easy walking access to main strip.
Comment from Hotel Management
Oct 9, 2017 by Laura, Guest Service Manager, Hotel Management
Thank you for reviewing River Edge Motor Lodge. We appreciate your comments about our nice, spacious rooms with comfortable beds and our great locations. We are fortunate to have this wonderful location that is within easy walking distance to downtown Gatlinburg. We enjoyed hosting your great stay. We hope you will stay with us in the future.