Ratings based on 450 Verified Reviews

3.5 out of 5
76% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Belton, SC

Not bad for a night, but need renovated

Posted Nov 18, 2017
Pros: Breakfast
Cons: the rooms need updating and add more seating
Location: shopping and the mountains
we stayed here for one night, over the hotel was decent, the room we stayed in needed updating. There was a huge hole in the bathroom under the sink and the fire place did not work which was disappointing because that was one of my reasons for picking this hotel. As far as the room goes we stayed in a 2 queen bed suite and the room was huge and the beds were comfortable, but as far as seating goes there was hardly any, the couch was big enough for 2 people so it was either sit on the floor or the 2 hard chairs at the table. The breakfast was good with a lot of variety, as far as parking goes you better get there early and plan on walking because spots were limited. you do have a nice view of the river/creek from your room but that's about it because it butts up to another hotel on the other side of the river. but overall I would be willing to stay here again and giving it another shot.
3 out of 5
by A verified traveler from wisconsin

Travel Lodge Gatlinburg

Posted Oct 25, 2017
Decent location, older hotel. Hotel is pet friendly so the room smells like dog pee. Dated bathroom and furnishings. Compared to the other buildings in the area it seems like an okay place to stay if you’re looking to save money.
Comment from Hotel Management
Oct 26, 2017 by Devon - Front Desk, Hotel Management
Thank you for taking the time to rate us. Your input is very important to us and will be looked into. Please be assured that we are making regular updates to the facility and we hope you will find it much improved should you choose to stay with us again in the future. Your business is appreciated and we hope to see you the next time you are in the area. Thanks again!
2 out of 5
by A verified traveler from Gatlinburg Tn.

Very outdated

Posted Oct 20, 2017
Hotel is very outdated and needs to be cleaned around Hotel.
Comment from Hotel Management
Oct 23, 2017 by Devon - Front Desk, Hotel Management
Thank you for taking the time to rate us. We deeply regret that you were not pleased with your stay. Please be assured that we are making regular updates to the facility and we hope you will find it much improved should you choose to stay with us again. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Nice hotel by the river

Posted Oct 19, 2017
Cons: Larger bathroom sink area
Very nice place to stay! Convenient to the strip in Gatlinburg! Wish the Balcony was a private balcony, but not that big of a deal. Nice furnishings! Comfy beds!
Comment from Hotel Management
Oct 23, 2017 by Devon - Front Desk, Hotel Management
Thank you so much for your kind review! We are so happy that you enjoyed your stay with us! Your business is appreciated and we hope you will choose to stay with us again the next time you're in town. Thank you for choosing Travelodge!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Right around the corner from Parkway.

Posted Oct 18, 2017
Pros: We were able to walk to everything because we were one and a half blocks from the main drag, which is Parkway.
Cons: They are in the process of updating the rooms. The only thing we can say is hurry up and "giterdone".
Location: close to everything
The hotel staff was very helpful and went out of their way to make out stay enjoyable
Comment from Hotel Management
Oct 19, 2017 by Devon - Front Desk, Hotel Management
Thank you for your kind review! We are so happy that you enjoyed your stay with us! We are indeed making regular updates to the facility and we hope you will find it much improved should you choose to stay with us again the next time you come to town. Thanks again your business is appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler from TN

Good for the Price

Posted Oct 16, 2017
Cons: The stairwell smelled pretty bad and the water pressure in the shower wasn't great.
Location: Great location. Within walking distance to all of the attractions.
Our room was clean and as nice as a travel lodge room should be. All the rooms have a shared balcony to overlook the river. The bed was comfy although I'm glad I brought my own pillow. The hotel staff was nice. The only annoying part was that the hotel was being painted and the workers were noisy in the morning. I did love the location of the hotel. It's at the end of the strip and within walking distance to all of the attractions.
Comment from Hotel Management
Oct 19, 2017 by Devon - Front Desk, Hotel Management
Thank you for taking the time to rate us. We are pleased that you found your stay convenient and comfortable. We apologize for any inconvenience you may have experienced due to the renovations we are having done. Your business is appreciated and we hope you will choose to stay with us again the next time you are in the area. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Southaven, MS

Nice view of the river and close to the park

Posted Oct 4, 2017
Very nice rooms for the price. Hotel is a little dated but still nice. Staff is very friendly and eager to help.
Comment from Hotel Management
Oct 5, 2017 by Devon - Front Desk, Hotel Management
Thank you for your kind review! We are so happy that you enjoyed your stay with us! Your business is appreciated and we hope you will choose to stay with us again the next time you're in town. Thank you for choosing Travelodge!
3 out of 5
Recommended
for Everyone
by A verified traveler from Frewsburg NY

Good price average hotel

Posted Sep 5, 2017
An average experience...pro's good location parking room size and balcony on the river...cons room had the "room smell" of a dated room, not the best continental breakfast and pool already was closed on Labor Day...I would stay there again as it was the best choice late in the game with free cancelation...almost needed it with weather
Comment from Hotel Management
Sep 6, 2017 by Devon - Front Desk, Hotel Management
Thank you for taking the time to rate us. Your input is very important to us and will be considered. Your business is appreciated and we hope you will choose to stay with us again the next time you are in the area. Thanks again!
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Decent hotel, at end of Gatlinburg strip

Posted Aug 24, 2017
Pros: Location, price
Cons: If only the bathroom had been cleaned...
Location: At the far end of the Gatlinburg "strip" so close to do all the walking. Also, closer to the Smoky Mountains park entrance and G-burg bypass road.
Check in was easy and fairly quick. Room had a nice view and balcony. It was very quiet. The bathroom, at first glance, appeared clean, until daughter went to take a shower shortly after we arrived. There was no bath mat. There was a used bar of soap still in shower, and shower curtain (which also reeked) was not draped over the bar (which they did do after cleaning the day after we came back from a day out). Two ice machines but only one was working, so that meant barely any ice, as we stayed during the Eclipse event, so there were alot of people there. We did not have a "Do Not Disturb" sign for our door, so of course, housekeeping came knocking when we were not ready. Breakfast was decent.....bagels, boiled eggs, yogurt, make-your-own waffles, muffins, oranges/bananas (which they ran out of on first day), cereal, oatmeal, juices, coffee. Didn't use the pool but it looked clean. We were on 7th floor (total of 7 floors), and elevator was nice. Check out was quick and easy.
Comment from Hotel Management
Aug 28, 2017 by Devon - Front Desk, Hotel Management
Thank you for your review Sue! We are so happy that you enjoyed your stay with us! We will make sure to inform housekeeping to keep a better eye on the showers when cleaning the rooms and to make sure all guests have a "do not disturb sign". We apologize that those details were missed in your room. Your business is appreciated and we hope you will choose to stay with us again the next time you are in the area. Thanks again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Pennington Gap, Va.

Fine for a Night or Two.

Posted Aug 23, 2017
Pros: Location, price.
Location: Only about a block off the Parkway on the busy end of Gburg.
We were just spending the night in Gburg as we only live about an hour and a half away, and was just going for a quick get-a-way. The Hotel is fine for a couple of nights if you are not wanting to spend a lot of money. It's like most of the older Gburg hotels, but is fine for a night or two. Our room was big and spacious, the front desk girl was very nice. The hotel is only about a block off the Parkway, I wouldn't mind staying here again for another short trip.
Comment from Hotel Management
Aug 26, 2017 by Devon - Front Desk, Hotel Management
Thank you Tim for taking the time to rate. We are pleased that you enjoyed your room and that our staff was able to make you welcome. Your business is appreciated and we hope you will choose to stay with us again the next time you're in town. Thanks again!