Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not pleased. Wouldn't stay here again.

Posted Aug 6, 2015
Tired and run down. The balcony was sooo filthy! There was even a pan of grease left out there with bugs stuck in it. $5 plastic chairs that didn't appear to have been used in ages. Have no clue how old the creamer for the coffee was, but it was no longer powder. Just a huge chunk of what looked like chalk. Bathroom door had something all over it. I know this is a 2 star hotel, but.... it should at the very least, be clean.
3 out of 5
Recommended
for Everyone
by A verified traveler from TX

Posted Aug 2, 2015
It was terrible no hot water, Bad WiFi,brakfast very simple no enough tables the good things was the staff
2 out of 5
by A verified traveler

Hotel Stay

Posted Jul 27, 2015
Pros: Convenient location
Cons: The beds and smell
Location: Places to eat
The hotel smelled like stale cigarettes. The bed was so bad I had to check out a day early because of back pain. The pull out couch for my kids was broken and every spring was sticking out of it. The hallways were so hot you couldn't stand to walk to the elevator.
3 out of 5
by A verified traveler from C

Kodak, Tn location

Posted Jul 25, 2015
The hotel was clean but very dated. If you like sleeping on extra firm mattresses or swimming in an indoor pool where the ceiling leaks into when it rains, then this is the place for you! When we asked about getting a softer bed, staff said they were all the same "because firm mattresses last longer". It rained a lot while we were there and we noticed a large amount of rain going directly into the pool where there had been several ceiling tiles removed. It was a clean hotel and staff were nice but we wont be staying there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel

Posted Jul 23, 2015
Pros: Very roomy and everything was in working order.
Cons: Improve the hallway air conditioning and musty smell.
Location: Close to highway for travelers.Close to Pigeon Forge attractions.
Had great service from the check in desk. Parking was good. Breakfast was excellent. No air conditioning in the hallway which made it smell musty,but once was in my room it was nice and cool. Very clean room and spacious. Balcony needed cleaning especially air conditioning unit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Posted Jul 9, 2015
The hotel room was ok the staff was great the only thing I didn't like was the location. L
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel just 25 minutes from pigeon forge!

Posted Jul 6, 2015
My family and I needed somewhere to stay that was affordable and accommodated children. This hotel was all that and more!
5 out of 5
Recommended
for Families
by A verified traveler

Great deal and rest!

Posted May 12, 2015 on Hotels
This was a rest stop during a long travel trip. The place was clean, no smells, people were extra friendly and the breakfast was fine. We would stay there again!
3 out of 5
by A verified traveler

construction on street made it difficult to get to

Posted May 11, 2015
construction on street made it difficult to get into breakfast was not as good as it has been in previous years
4 out of 5
Recommended
for Families
by A verified traveler

Uncomfortable bed

Posted Apr 23, 2015 on Hotels
The only bad thing I have to say is that the comfort of the bed was not very good and other than that it was great and I would stay here again.