Ratings based on 266 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified traveler
Not pleased. Wouldn't stay here again.Posted Aug 6, 2015
Tired and run down. The balcony was sooo filthy! There was even a pan of grease left out there with bugs stuck in it. $5 plastic chairs that didn't appear to have been used in ages. Have no clue how old the creamer for the coffee was, but it was no longer powder. Just a huge chunk of what looked like chalk. Bathroom door had something all over it. I know this is a 2 star hotel, but.... it should at the very least, be clean.
for Everyoneby A verified traveler from TX
Posted Aug 2, 2015
It was terrible no hot water, Bad WiFi,brakfast very simple no enough tables the good things was the staff
by A verified traveler
Hotel StayPosted Jul 27, 2015
Pros: Convenient location
Cons: The beds and smell
Location: Places to eat
The hotel smelled like stale cigarettes. The bed was so bad I had to check out a day early because of back pain. The pull out couch for my kids was broken and every spring was sticking out of it. The hallways were so hot you couldn't stand to walk to the elevator.
by A verified traveler from C
Kodak, Tn locationPosted Jul 25, 2015
The hotel was clean but very dated. If you like sleeping on extra firm mattresses or swimming in an indoor pool where the ceiling leaks into when it rains, then this is the place for you! When we asked about getting a softer bed, staff said they were all the same "because firm mattresses last longer". It rained a lot while we were there and we noticed a large amount of rain going directly into the pool where there had been several ceiling tiles removed. It was a clean hotel and staff were nice but we wont be staying there again.
for Everyoneby A verified traveler from Ohio
Nice hotelPosted Jul 23, 2015
Pros: Very roomy and everything was in working order.
Cons: Improve the hallway air conditioning and musty smell.
Location: Close to highway for travelers.Close to Pigeon Forge attractions.
Had great service from the check in desk. Parking was good. Breakfast was excellent. No air conditioning in the hallway which made it smell musty,but once was in my room it was nice and cool. Very clean room and spacious. Balcony needed cleaning especially air conditioning unit.
for Everyoneby A verified traveler from Alabama
Posted Jul 9, 2015
The hotel room was ok the staff was great the only thing I didn't like was the location. L
for Familiesby benjamin from Fort Mill
Will not stay againPosted Jul 7, 2015 on Hotels
We were put in a room where the Air Conditioner was making all sorts of noises. The bathroom door did not lock. The entire Hotel needs sprucing up.
for Everyoneby A verified traveler
Nice hotel just 25 minutes from pigeon forge!Posted Jul 6, 2015
My family and I needed somewhere to stay that was affordable and accommodated children. This hotel was all that and more!
for Familiesby Shaun from Powell TN
Looks can be deceivingPosted Jun 23, 2015 on Hotels
Outdated and entrance to hard to get in and out due to road construction. Would not recommend!
for Familiesby A verified traveler
Great deal and rest!Posted May 12, 2015 on Hotels
This was a rest stop during a long travel trip. The place was clean, no smells, people were extra friendly and the breakfast was fine. We would stay there again!