Ratings based on 445 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
77% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

rude and hateful

Posted Jul 22, 2016
Staff was terrible! Rude and hateful. Acted like 2 year olds. Charged my card for things I did not authorize.
5 out of 5
by A verified traveler

Great value

Posted Jul 21, 2016
A great value free hot breakfast and wifi new beds.
2 out of 5
by A verified traveler from WV

Fine for a short stay, but has some issues

Posted Jul 15, 2016
We experienced a few problems while at this hotel. First, we only had enough towels for two people even though there were 4 of us. I had to go ask for more towels not only the first day, but the second day as well. The room had a musty smell to it as well, but visually looked pretty clean. The breakfast was good, but the dining area was fairly small and was packed the later in the morning it got. I'd advise going early. The day we were checking out, we started carrying out a few things that we had ready even though we weren't ready to leave at that point. Housekeeping saw us carry those things out and I suppose assumed we'd be leaving right then. Ten minutes later we carried something else out and the housekeeper was still lurking right outside our door. Five minutes after that, same thing. Felt like we were being rushed even though it wasn't even close to check out time. My kids did swim in the pool. A little small, but enough for what time they spent in it.
3 out of 5
by A verified traveler from Roanoke, Va

Nice hotel for the price

Posted Jul 11, 2016
Room was clean but was a little outdated. Nice hotel for the price, room was big enough for our family of 5 to be comfortable for a 2 night stay. Close to attractions but away from major traffic.
4 out of 5
by A verified traveler from florida

Nice location , good rate

Posted Jun 25, 2016
Good experience, nice location....... . . . .
5 out of 5
by Justin

This traveler left a rating score only Posted Apr 17, 2016 on Hotels
3 out of 5
by A verified traveler from Ottawa Ontario

Good value for the dollar

Posted Apr 15, 2016
Location: Very close to Pigeon Forge and all the tourist sites
Had an elevator to the second floor. Had eggs and sausageand biscuits and gravy at breakfast.
3 out of 5
by A verified traveler from tn

Posted Apr 14, 2016
Just a one night stay, last minute . not bad, not great.
3 out of 5
by Suzanne from Polonia

Smokies

Posted Apr 13, 2016 on Hotels
Too much traffic
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 12, 2016 on Hotels