Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Bent Creek Golf Village Resort

Posted Sep 16, 2016
Pros: The resort
Cons: The golf course that was adjacent to it
Bent Creek Golf Village Resort- thumbs up Bent Creek Golf Course-thumbs down The resort was amazing, suited our needs, staff was friendly and very helpful. The golf course was horrible, the roughs were overgrown with weeds and way to tall, the tee boxes were decent, the greens were so-so. Very disappointed in the price we paid to play golf and for the shape the course was in. I've paid less money and played on nicer courses than this. Highly recommend the resort, but would suggest playing golf elsewhere until this course gets in better shape.
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you so much for sharing your feedback about your vacation at Bent Creek Golf Village! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose Bent Creek Golf Village as your destination to Stay Vacationed.™
5 out of 5
by A verified traveler from Charlotte, NC

Perfect Birthday Weekend Away

Posted Sep 7, 2016
This past weekend was Labor Day weekend, and also my 40th birthday. I decided at the last minute that I would take my kids and spend some quality time with them in Gatlinburg. I was blessed enough to find what I assume was a cancellation at this hotel as everything had been booked solid for days. Yes, there was an opportunity to set up an appointment for a timeshare sales meeting. But when I declined, they were gracious and helpful and never mentioned it again. I only bring it up because I saw several reviews that commented on the sales pitch. The grounds were beautiful, the room was spacious and clean, and the facilities were well maintained. I was especially impressed by the fact that they sent someone to my room with a birthday balloon and cupcakes when the only indication they had of my birthday was the fact that I didn't remember that the month had changed and I commented that I should know this as my birthday was a couple of days away. I would absolutely stay here again. It is a few miles away from Gatlinburg, however, the drive was nothing and I enjoyed getting away from the noise and busyness of cars and tourists. It was the perfect way to relax at the end of a great day.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you so much for sharing your feedback about your vacation at Bent Creek Golf Village! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose Bent Creek Golf Village as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!
5 out of 5
by A verified traveler

Posted Aug 16, 2016
Excellent experience from the room to the staff. Perfect location. Golf course was beautiful
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
As a first time guest to Bent Creek Golf Village, your feedback means so much to us. We are honored to have had the opportunity to share in your vacation, and I am truly pleased to know that the team demonstrated the meaning behind We Love to Say Yes®.
5 out of 5
by A verified traveler

More than expected!

Posted Jul 2, 2016
Cookies at the front desk, upgraded our room for free, beds were comfy, bathtub was amazing, and the room came with everything you could possibly need for a stay with a few friends or family. Would love to go back. :)
5 out of 5
by A verified traveler from Birmingham, AL

Perfect!!!

Posted Mar 18, 2016
Everything was AMAZING from beginning to end. Definitely a must stay!
5 out of 5
by A verified traveler

Posted Feb 24, 2016
Pros: Everything
Wonderful. We couldn't have been more pleased. The setting and rooms were perfect.
1 out of 5
by A verified traveler from F

it's a timeshare

Posted Feb 19, 2016
I booked this thinking it was a hotel turns out it was a timeshare and they were wanting to make a presentation. Not too happy about that
Comment from Hotel Management
Feb 26, 2016 by Bent Creek Golf Village, Hotel Management
Thank you for reviewing your stay at our resort. As we are primarily a Vacation Ownership property, the offering of a vacation ownership sales presentation is a part of the check in process here and while many of our guests are interested to find out more about our products (and the free gifts that are included for attending); unless you are staying on a promotional trip, you are not required to attend this presentation unless you want to. Nevertheless, we apologize if our offer was unwelcomed by you. Please be assured that your comments are greatly appreciated and we sincerely hope to have the opportunity to serve you again until then, we wish you the best on all your future travels.
5 out of 5
by A verified traveler

Scenic

Posted Feb 1, 2016
Great place to relax. Very peaceful. Recomend Very highly. Great for couples retreat.
3 out of 5
by A verified traveler

Quiet location

Posted Jan 6, 2016
Great location away from downtown Gatlinburg congestion. Didn't realize it was a time-share rental when we booked. Concierge tried repeatedly throughout our three-night stay to persuade us to attend 90-minute sales presentation, even though we made it clear at the outset we had no interest in purchasing a unit.
Comment from Hotel Management
Apr 12, 2016 by Bent Creek Golf Village, Hotel Management
Thank you for your feedback. As a vacation ownership property, solicitation of a presentation is part of the check in process here and while many of our guests are interested to find out more about our products, guests are not required to attend this presentation, unless staying on a promotional trip. Guest should need only decline the first time not to receive and further offers. In fact, we encourage any guest who feels inconvenienced to contact our reception team immediately. We hope, however, that you had an otherwise pleasant stay and we would be thrilled to have you stay with us again as our valued guest!
5 out of 5
by A verified traveler from Jeffersonville, IN

Cozy and away from the hustle and bustle!

Posted Dec 30, 2015
Very nice resort. All the amenities a family could want. Staff was very helpful and friendly. Room was very clean and looked to be updated in the last few years.