Ratings based on 576 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified traveler from georgia
very disappointedPosted Sep 21, 2015
Pros: view of the stream
The view of the stream was the only redeeming factor of Brookside.
for Couplesby Teresa from Louisville, KY
Good but old rooms.Posted Aug 26, 2015 on Hotels
My husband and I stayed 1 night in the honeymoon suite. The room was clean but old. The spa tub was weak.
for Familiesby Luis from Chicago illinois
Posted Aug 24, 2015 on Hotels
It was awesome
for Familiesby Luis
Posted Aug 21, 2015 on Hotels
for Couplesby A verified traveler
Nice tripPosted Aug 19, 2015 on Hotels
We had a newly remodeled room. It was nice. We were close to all the shops and in walking distance. The breakfast buffet was horrible. We actually went to the pancake house across the street for breakfast. Overall, I loved the room. Nice view from balcony and room had a fireplace. I definitely want to take a trip back to that area.
for Everyoneby A verified traveler from Williamstown ky
Nice older hotel, but needs updating.Posted Aug 19, 2015
Pros: The pool was nice and the room was clean.
Cons: The room was to dark and needs updated.
Location: The salt and pepper shaker museum, the winery and Condiment shop were within walking distance and nice to visit.
The room was clean, but dark because of the paneling on the walls. The staff was friendly and helpful. The pool was very nice. Overall it was a nice place to stay, and would consider staying again.
for Couplesby stephanie from tn
HOTEL OF HORRORS!Posted Aug 18, 2015 on Hotels
Left due to horrible smell similar to a huge ashtray! Bed looked as it had been rolled around on. Pulled sheet back,and Clear evidence of previously used bedding! ! There were also excrement around seems of mattress,to exact bedbug dropping! Black specks smaller than a poppy seed.. We called front asked to switch rooms or refund, which both were denied. . We had no choice but to leave the hotel without a stay,or $ back !
for Couplesby amber from paris, tn
nice stayPosted Aug 18, 2015 on Hotels
enjoyed our stay there. staff was nice and friendly. we had a pretty balcony view of the creek
for Familiesby Kenneth C
Great stayPosted Aug 10, 2015 on Hotels
The reviews were all over the place on this hotel. The staff was friendly. The pool was nice. The bed was just a bit to firm but we all have are sleeping preferences. They are remodeling the bathrooms and look great. The room itself was dated and is rustic looking. I really liked the look. So it had dated countertops. Who cares right? The view from the balcony outback was extremely pleasing. A stream runs thru the back of the property. It was scenic and relaxing listening to the water. It's not right downtown but is just a hop, jump and a skip away. For the price this was a diamond in the rough as they say. I would stay here again in a heartbeat.
for Couplesby Patrick from Shelby NC
Posted Aug 10, 2015 on Hotels
It was nice but the place is out of date and needs to be updated shower sucked and toleit broke but over all it was nice