Ratings based on 700 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
72% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by John from Norris Lake Tn.

Good Room but don't come during Easter Break.

Posted Mar 31, 2016 on Hotels
Loved the river view. Great food was close but the Easter traffic was terrible. Room A/C was noisy and pathetic.
4 out of 5
by james from Anniston, AL.

Brookside, don't pass it by.

Posted Mar 31, 2016 on Hotels
AWESOME, we had a great time. The creek outside the balcony was great. The room was well appointed, not modern looking but very functional. Breakfast was adequate, good coffee. Location is perfect, close enough but far enough away to be quiet. Will be back again.
2 out of 5
by John

A place to avoid

Posted Mar 30, 2016 on Hotels
Rooms had a strong smoky odor fr M fireplaces which were filthy.
1 out of 5
by Robert from Hartwell

cheap not as pictured on hotels.com

Posted Mar 28, 2016 on Hotels
The room was not clean.. The bathroom leaked from the shower upstairs and water was everywhere.
2 out of 5
by A verified traveler

Posted Mar 23, 2016
Room still had trash all over it. One of the beds was still dirty.
4 out of 5
by Donna from Knoxville

Second chances

Posted Mar 22, 2016 on Hotels
It was very pleasant and I would stay again and the staff 2as wonderful.
5 out of 5
by A verified traveler from Weatherford, TX

Quiet hotel with a great view

Posted Mar 16, 2016
Very comfortable room, it has a balcony on the backside with a very pretty creek.
3 out of 5
by A verified traveler from tn

Quick stay

Posted Mar 13, 2016
Pros: The peaceful and quite, and the beautiful running scream out back.
Cons: Update bathroom, furniture, and flooring.
Location: Awesome
The hotel was priced right for our schedule. The room was a bit disappointing due the outdated decore and fixtures. The scenic element is beautiful with the soothing sound of the stream out the back entrance. Has great potential.
5 out of 5
by Marilynn

This traveler left a rating score only Posted Mar 12, 2016 on Hotels
1 out of 5
by There Iler family

outdated outdated outdated

Posted Mar 7, 2016 on Hotels
The decor was very outdated (70's flashback). There was a sign on the bathroom mirror asking you to reuse your towels. The breakfast was in what looked like the basement and was very small. We not be back