Combined shower/tub, free toiletries, hair dryer, towels

Reviews of The Walden, Trademark Collection By Wyndham

2.5 out of 5
The Walden, Trademark Collection By Wyndham
124 Waldens Main Street, Pigeon Forge, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 685 out of 1179 reviews" "
Rating 8 - Good. 280 out of 1179 reviews" "
Rating 6 - Okay. 125 out of 1179 reviews" "
Rating 4 - Poor. 53 out of 1179 reviews" "
Rating 2 - Terrible. 36 out of 1179 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities
Did not tell it is under construction vary bad only one elevator
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was in the middle of everything. Plus it was clean and the hot tube was amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 5 nights in Feb 2024

10/10 Excellent

JANET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room w/ a private balcony appliances great, bathroom great
Stayed 1 night in Mar 2024

8/10 Good

Keta d.

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this property and have stayed here several times. This visit there was remodeling and construction going on all over the property but luckily we didn't hear any of the noise in our room and our room was quite comfortable. They didn't have some of the breakfast options available such as the waffle maker due to limited space in the dining area with remodeling going on and kids always look forward to the waffles so they were disappointed not to have them during our stay but there was still decent choices. The construction made it a little awkward but all in all we still enjoyed our stay and we will stay again.
Stayed 3 nights in Feb 2024

2/10 Terrible

John

Traveled with partner
Disliked: Amenities
I have been waiting for 30 minutes for someone to check me in. No one is here. No where to sit (construction in progress). Non refundable?????
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pool was open late. Breakfast was good. Staff was friendly upfront. They were renovating but the brand new rooms were very nice and clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jazmyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as you look out the window and walk outside the building you’re already pretty much in the middle of all the activities and fun stuff!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Andre, Palm Coast

Stayed 1 night in Feb 2024

8/10 Good

Paul

Traveled with group
Property and rooms were awesome. Only draw back was the young man who checked us in. Very unfriendly and rude. When my friend tripped at front door and almost went face down onto the floor but I stopped her fall. We saw that the rug at door was buckled up. We advised to the young man the rug needed fixed and he looked at us both like we were stupid. We finally stated that this needed reported and he finally got up and fixed the rug. Not a good person to work with the public.
Stayed 2 nights in Jan 2024
Response from Vincent on Feb 1, 2024
Thank you for your review of your stay and our property. Please accept my apology for our staff member not meeting your expectations. We hope you would return for any future lodging.

10/10 Excellent

Myriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en proceso de remodelación. Pero tienen un excelente servicio.
Stayed 6 nights in Jan 2024

6/10 Okay

Seth

Was not aware that construction was going on in the motel And the lighting in the room was terrible
Stayed 2 nights in Jan 2024

6/10 Okay

Debra, LaSalle

Traveled with partner
Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Valerie

Traveled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Vickye

Stayed 1 night in Jan 2024

2/10 Terrible

Yaneidys, miami beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very dirty, there was ants on the room and the bathroom, I had to ask for additional sheets and re do the bed because it was dirty, even with human hair on it. The elevators, the room was extremely dirty. It’s convenient because of its location but it’s not worth it if you have to be uncomfortable on a dirty room. There are more hotels on the same area.
Stayed 7 nights in Dec 2023

6/10 Okay

Billie

Stayed 2 nights in Jan 2024

4/10 Poor

Nathaniel

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Upon arrival we checked into our room. As we were settling in, people walked in on us. Apparently they double booked our room, and besided that the room was not clean. Mainly the floors and restroom. There was a hair on the toilet seat, and crumbs and various debris on the sides of the beds and around the floor. All and all it was a cheep stay and wouldnt recommend for multiple nights.
Stayed 1 night in Jan 2024

6/10 Okay

Danny

Liked: Cleanliness
Stayed 3 nights in Dec 2023

6/10 Okay

Devaree

Stayed 3 nights in Dec 2023

10/10 Excellent

Abby

Stayed 1 night in Dec 2023

10/10 Excellent

Maudeen

Liked: Staff & service, property conditions & facilities
The bed was a little lumpy
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was wonderful for our family. We had a balcony off our room which allowed for fresh air when needed. The indoor hot tub was cold but the outdoor hot tub was hot. The breakfast was good and fresh each day! They have coffee and juices available at all times. The room was clean and staff helped when needed. The property was quiet and easily accessible to many attractions/dining options!
Stayed 3 nights in Dec 2023

8/10 Good

Jessica

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The carpet in the hallway can be cleaner Also one dirty face washcloth was left behind by cleaner
Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of pigeon forge. Older hotel that has been renovated. Really enjoyed the breakfast, great service and the fact it was close to everything. Walked to Kroger and to Harpoon Harrys for dinner.
Stayed 1 night in Dec 2023

6/10 Okay

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is average place to stay was clean We was gone all day came back and door was blocked open but everything was there guess maid forgot to lock back
Stayed 2 nights in Dec 2023

4/10 Poor

Barbara, Saint Petersburg

Stayed 4 nights in Dec 2023

4/10 Poor

Rebekah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My family stayed for one night at this hotel and it was mediocre at best service at check in was dull the rooms were worn down in need of renovation and smelled like mold. The room temperature in the room was 45 degrees when we walked in. Overall not a good vibe.
Stayed 1 night in Dec 2023

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please is very dirty, outdated plase
Stayed 3 nights in Dec 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly atmosphere, nice breakfast, the 24/7 complimentary juice was an added perk.
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept. Hot tubs and pool were amazing.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the fastest and easiest check in experience I've had.
Stayed 1 night in Dec 2023

8/10 Good

ROGER

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
We had 2 rooms and both were clean the beds and pillows were comfy, friendly staff, great price for the location.
Stayed 1 night in Dec 2023

6/10 Okay

April

Traveled with family and small children, Traveled with family
Disliked: Staff & service
We used to stay at this property years ago, preCovid. It had more to offer then, compared to now. Our room smelled like smoke, even though it is a smoke free hotel and the breakfast isn't what it once was. Also, the staff checking us in wasn't the friendliest. Before, I would have given 5 stars, now it gets 3.
Stayed 1 night in Dec 2023

6/10 Okay

Cheryl

Disliked: Staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Keith

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We were there for 5 nights and didn't see the maid once. They never picked up the trash, never made the beds and we had to ask for towels. Other than that it was fine, we have stayed there the past 6 years but now are going to find another motel.
Stayed 5 nights in Dec 2023

10/10 Excellent

William

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are so broken down!
Our room was so dirty I have a video, the carpet was dirty, the place hasn’t been dusted in forever. You could literally write your name on the tv stand in the dust. Let’s talk about the beds……. That was horrible, I didn’t sleep the beds are so broken down you would be better off sleeping on the floor.. this is the worst hotel I have ever stayed in!! It needs a lot of work. The fire pit outdoor is the nicest thing there.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Hotel
Amazing. We normally stay at this hotel as it never disappoints.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area. Can walk to many restaurants, Krogers, etc. Clean. The AC was a little loud in the room, but not terrible. Breakfast was great. Hot eggs, sausage links, buscuits & gravy, and waffles!
Stayed 1 night in Dec 2023

8/10 Good

Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay easy access to rooms
Stayed 2 nights in Dec 2023

8/10 Good

Ray

Liked: Staff & service, property conditions & facilities, room comfort
Was a nice stay with a minor situation rm 501
Beds were very comfortable! We were close to everything. Drain in tub was slow and discovered it was full of accumulated hair (not ours). Spoke to manager at desk. He was very apologetic and was going to discount the room but we paid through Hotel.com so he wasn't able to. Breakfast buffet was normal. Staff very friendly. Went across the street and ate at the Pigeon Forge Deli for lunch. WOW! Their Chub was great!
501 balcony at night
Balcony during the day.
Stayed 1 night in Nov 2023

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David, marietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved a room with king size bed but none available. Was told that Expedia overbooks rooms all the time. They had a room with two beds and everything else was fine.
Stayed 1 night in Dec 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, will be back
Stayed 1 night in Dec 2023

10/10 Excellent

Devon

Liked: Cleanliness, property conditions & facilities
Will return
Stayed 4 nights in Dec 2023