Ratings based on 376 Verified Reviews

4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Best complimentary breakfast!

Posted Feb 16, 2017
The most awesome complimentary breakfast ever! Ate 3 days in a row, and never bored with it, nor dissappointed! HIGHLY recommend this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel close to entertainment and restaurants

Posted Feb 16, 2017
Pros: Staff was very accommodating. Breakfast was varied; they offered omelets made to order.
Cons: Unless they reconfigured the A/C vents
Location: Near Dixie Stampede, Dollywood and a short ride south to Gatlinburg, recommended to see as well. The Comedy Barn is a total hoot! Very funny.
Room was spacious and generally comfortable. In room, however, the A/C blows right towards the bed and when it kicks in it makes a lot of noise. It is very close to lots of restaurants, amusements and other entertainment venues. Very clean. Nice bathroom with lots of room.
5 out of 5
by A verified traveler

It was for our 50th Anniversary, it was wonderful

Posted Feb 9, 2017
Pros: It was a good location and quiet. We could not find any fault with it.
Cons: Some of the staff did not speak English and that could be improved on.
Location: It was just off the main hwy, so quieter. Yet close enough to walk to points of interest.
The room was very clean and comfortable. The staff was friendly. The breakfast was totally off the charts. This was a better breakfast than we have had at very expensive hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Nice & Clean, updated rooms.

Posted Feb 8, 2017
The staff were very accommodating, they had a good choice of breakfast items they also provided snacks in the evening
5 out of 5
Recommended
for Everyone
by A verified traveler from GA

Nice hotel in the middle of it all!

Posted Dec 17, 2016
You can't beat this hotel for the price! It was clean, comfortable, and right in the middle of everything!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Dollywood

Posted Dec 15, 2016
Was a great experience close to the park! Clean and great amenities .
5 out of 5
Recommended
for Everyone
by A verified traveler from Johnson City, TN

Best breakfast

Posted Dec 14, 2016
Pros: breakfast
Nice, clean room and the best breakfast buffet at any hotel I have stayed. Enjoyed the flavored water. Friendly staff. Good location and easy to access the busy Pigeon Forge Parkway
5 out of 5
by A verified traveler

Excellent hotel

Posted Nov 23, 2016 on Hotels
Very friendly staff, coffee and water always in lobby and great free hot breakfast buffet!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Wonderful hotel.

Posted Nov 17, 2016 on Orbitz
Everything was terrific. Clean, neat, friendly, close to everything, great breakfast, nice amenities, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!

Posted Nov 16, 2016 on Orbitz
Pros: Very clean, kind staff and breakfast was delicious.
Cons: Everything was perfect for our family. We will be back
Location: Great location