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Overview of Comfort Suites Mountain Mile Area

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Suites Mountain Mile Area

2.5 out of 5

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCastle Of Chaos9 min walk
    Popular LocationHollywood Wax Museum9 min walk
    Popular LocationZorb Smoky Mountains13 min walk
    AirportKnoxville, TN (TYS-McGhee Tyson)52 min drive

Choose dates to view prices

  • Suite, Multiple Beds, Non Smoking (Efficiency)

    Room amenities

    • 350 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 350 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Queen Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

    Room amenities

    • 350 sq ft
    • Mountain view
    • Sleeps 4
    • 2 King Beds and 1 Double Sofa Bed
    More details
  • Business Suite, 2 Queen Beds, Non Smoking

    4/5 guest room rating

    Room amenities

    • 375 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Pigeon Forge

Comfort Suites Mountain Mile Area is located in Pigeon Forge. Titanic Museum and The Comedy Barn Theater are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and Hollywood Wax Museum. WonderWorks and Dolly Parton's Stampede Dinner Attraction are not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • MagiQuest - 9 min walk
  • Castle Of Chaos - 9 min walk
  • Hollywood Wax Museum - 9 min walk
  • Titanic Museum - 12 min walk
  • Zorb Smoky Mountains - 13 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 52 min drive

Restaurants

  • Johnny Carino's — 5 min walk
  • Bullfish Grill — 5 min walk
  • Cracker Barrel — 7 min walk
  • The Local Goat — 12 min walk
  • Harpoon Harry's Crab House — 12 min walk
View in a map

About this property

Comfort Suites Mountain Mile Area

Hotel with free breakfast, walk to Hollywood Wax Museum
Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. All 75 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Comfort Suites Mountain Mile Area offers 75 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible
  • Free area shuttle

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 4 PM - 3 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Pigeon Forge
Comfort Suites Mountain Mile Area Hotel
Pigeon Forge Comfort Suites
Comfort Suites Pigeon Forge Hotel
Comfort Inn Pigeon Forge
Pigeon Forge Comfort Inn
Comfort Suites Mountain Mile Area Pigeon Forge
Comfort Suites Mountain Mile Area Hotel Pigeon Forge

Frequently asked questions

Can I cancel my reservation for free at Comfort Suites Mountain Mile Area and receive a full refund?
Yes, Comfort Suites Mountain Mile Area offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Suites Mountain Mile Area cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Comfort Suites Mountain Mile Area?
As of Mar 2, 2021, prices found for a 1-night stay for 2 adults at Comfort Suites Mountain Mile Area on Mar 3, 2021 start from $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Comfort Suites Mountain Mile Area have a pool?
Yes, this property has an outdoor pool.
Is Comfort Suites Mountain Mile Area pet-friendly?
No, pets are not allowed at this property.
How much is parking at Comfort Suites Mountain Mile Area?
Self parking is free at this property.
What time is check-in at Comfort Suites Mountain Mile Area?
Check-in is from 4 PM - 3 AM.
What time is check-out at Comfort Suites Mountain Mile Area?
Check-out is at 11 AM.
Where is Comfort Suites Mountain Mile Area located?
Situated in Pigeon Forge, this hotel is within a 10-minute walk of Pigeon Forge Snow and Hollywood Wax Museum. Titanic Museum and Island at Pigeon Forge are also within 15 minutes.
3.9
Good
Rating 5 - Excellent. 125 out of 336 reviews
5 - Excellent 37%
Rating 4 - Good. 107 out of 336 reviews
4 - Good 32%
Rating 3 - Okay. 55 out of 336 reviews
3 - Okay 16%
Rating 2 - Poor. 36 out of 336 reviews
2 - Poor 11%
Rating 1 - Terrible. 13 out of 336 reviews
1 - Terrible 4%

3.8/5

Cleanliness

4.0/5

Staff & service

3.2/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

4/5 Good

Business traveler, Traveled with family
Happy face iconLiked: Staff & service, amenities
Property needs some updating and to repair wear and tear but it was a good location and the staff was very helpful. The room was clean. The outside of the property around the pool area was not as well kept and clean however.
Stayed 3 nights in Feb 2021

1/5 Terrible

Traveled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
We had a leaky sink, leaking at the faucet onto the countertops, 2 days straight. We were also double charged, once we had that fixed (after 6 visits to the desk) and got home, we were billed almost twice the rate that we’d paid already on Expedia. Currently STILL trying to straighten that out; also had several random “mystery charges” on out card and talked to two other guests with the exact same issues we were having. Obviously it’s something that is done here on the regular; I’m sure some people catch it and some don’t. The hotel was actually very nice, very clean, and a great location. It’s the HORRIBLE customer service, help at the desk, and non-existent housekeeping staff, that ensured I’d never stay here again!
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay very much. Staff was very friendly and helpful..Rooms were clean and hot tub and heated pool was very relaxing on a cold rainy day.
Stayed 3 nights in Dec 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was awesome! Funny and so helpful. Room was nice but we had a had a view of the canopy. Mattress was old and the breakfast didn't look good.
Stayed 2 nights in Dec 2020

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